This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
When I had the Firestone tires replaced, the mechanoc showed me the shocks-the driver side rear was badly damaged, the passenger rear was damaged, but not as bad as the driver side. The front shocks were not damaged. Interesting that (a)Ford Explorer(B)rear left shock completely blown (C)rear passenger shock damaged but not as bad as driver side (D)front shocks not damaged (E)I believe there have been more problems with Ford Explorer firesstone tires on the driver side rear than any other location. Design defect by Ford?
- Staten Island, NY, USA
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- Staten Island, NY, USA