While driving at 65 mph vehicle lost power steering. The steering wheel tightened, and consumer lost control to the vehicle, and it crashed into a cement wall, rolling over several times before stopping. Upon impact, air bags failed to deploy. Driver sustained third degree road rash burn on the left side of their body which started from their shoulder to the thigh area.

- Columbus, OH, USA

We have had a hood latch recall, cruise control recall, questions about a tire recall (Firestone), power steering fluid leak, cv boot rip, wipers turning on with the turn signal, 1 engine replaced due to 0 psi oil at idle (did they really replace it or just say they did?) several independent re-evaluations after the "new" engine had even more noises, fuel injectors replaced, a mysterious clunking sound on the right side during left turns, ~5000mi after 1st engine "replacement" another Ford repair center is now saying that the engine has 0psi at and we need another engine. We feel like this 99 Explorer (with currently <35,000mi)is a lemon and we are tired of recalls, repairs, waiting for engines. We want a dependable car! we have taken immaculate care of the car, have had professionals do the work on it (usually Ford dealerships) and yet we are afraid that the warrentee will run out and we will have an expensive problem or, worse, the car will fail and someone will get hurt! does this car qualify as a "lemon." If not what does" if so, what are our options" P.S. all of the mentioned problems are documented by Ford dealership records that are in our possession.

- Portland, OR, USA