This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While driving along a main street I was struck by another vehicle in the front right portion of the vehicle I was driving. My airbag did not deploy upon impact therefore, my face hit the steering wheel and as a result my face hit the steering wheel which cause a broken jaw and cracked teeth vehicle was moving forward approximately 35 miles per hour. I was rushed to hospital by ambulance and a police report was made.
The contact owns a 1999 Ford Explorer. While the vehicle was parked, the driver side seat air bag deployed without warning or impact. The contact sustained various injuries to the left side of the body. Medical attention was required. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 193,338.
The contact owns a 1999 Ford Explorer. While driving at various speeds with the driver side turn signal engaged, a puff of smoke emitted from the steering wheel without warning. The contact stated that the failure recurred five times. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The VIN was not included in NHTSA campaign number: 09V399000 (vehicle speed control). The failure mileage was 186,200.
Our air bag light went totally out and then theirs a beeping sound and when we went to get car inspected, it failed inspection as the airbag light didnt come on when the vehicle is started.
- Salem, VA, USA
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The contact owned a 1999 Ford Explorer. While driving 7 mph, another vehicle crashed into the rear of the contact's vehicle. The air bags failed to deploy. A police report was filed. The contact sustained injuries to neck, the back, and head. The passenger sustained back injuries. The contact and passenger required medical attention. The vehicle was destroyed. The manufacturer was not notified of the failure. The VIN was unavailable. The approximate failure mileage was 150,000.
This was doing it when I bought it the SRS light keeps flashing and buzzing why is it doing this replace the bulb the buzzing stops but light is still on.
The contact owns a 1999 Ford Explorer. The contact stated that the air bag warning light continuously illuminated. The vehicle was taken to the dealer for diagnostic testing, who stated that the wiring harness needed to be replaced however, the wiring harness was no longer being manufactured. The manufacturer was notified of the failure. The approximate failure mileage was 211,000.
I was on my way to work when I hit a slippery spot on the road and my vehicle went out of control with the rear end sliding out from under me, it hit a bank and rolled over 3 or 4 times. The airbag on the drivers side and passenger side did not deploy when it should have.
I hit a pole in a 1999 Ford Explorer. The airbags did not deploy. The pole was dead in the center, I hit the steering wheel and the passenger hit the windshield.
The contact owns a 1999 Ford Explorer. While driving at any speed, the air bag light remained illuminated. The vehicle was diagnosed by the dealer, but the failure still persists. The current and failure mileages were 154,000.
Subject: Airbag warning light. 1999 Ford Explorer. Twice during the last 9 years dealer had to replace a harness because of the air bag warning light coming on. This was caused by the riders in the rear seats accidentally hitting the exposed connectors below the driver and passenger seat with their feet. Ford mechanic told me the exposed connector assy are normal and no covers are necessary. Is it normal for a rear passenger to accidentally hit the connectors with their feet causing the airbag warning light to come on? do newer Explorer have same type of exposed air bag connectors below the seats. Last repair cost $500.
Noticed problems with vehicle on September 1, 2002. There was an electrical problem because the light for the air bags was always on. The windshield wipers turned on and off by themselves. This happened so often that it could cause an accident. Took vehicle to the mechanic for the brakes because they were making noise, and had to pump the brakes in order to get the vehicle to stop. The driver's side power door lock does not lock. The rear passenger side door cannot be opened from the inside.
The airbag warning light flashes periodically. Local dealership says the wire harness underneath pass seat does not have a good connection and needs to be replaced. Cost: Approx $300. Not able to replace yet due to financial hardship.
I was traveling behind a concrete truck when he slammed on brakes. I hit the truck and the front end of my Explorer was significantly damaged. According to the police officer and several body shop mechanics, the airbag should have deployed. The vehicle is currently at the body shop and the damage appears to be irreparable. The airbag failed to deploy and therefore I was thrown into the steering wheel. The impact was severe because the concrete truck was so large that it did not give into the impact at all.
While driving at 65 mph vehicle lost power steering. The steering wheel tightened, and consumer lost control to the vehicle, and it crashed into a cement wall, rolling over several times before stopping. Upon impact, air bags failed to deploy. Driver sustained third degree road rash burn on the left side of their body which started from their shoulder to the thigh area.
Air bag lamp would light intermitently. (9/10/04 took to dealer. Lite is now out.) dealer traced to a wiring harness that needs to be replaced. At present this vehicle only has 67,617 miles. Dealer stated that this maybe corrision of contacts. Sounds like a design problem. 9/12/2004 lite is back on steady. Research has shown that Ford had a similar problem with the Mercury mystic. ([NHTSA recall no. 99V243/Ford recall no. 99S23]. could this be the same wiring harness that was installed in some early production Explorer, but escape this recall and now the consumers are stuck footing the bill? going back to dealer today (9/13/2004) for repairs. Estimated repair costs $300.
Intermittently windshield wipers did not work or started working on their own. Also, while driving at any speed vehicle stalled on the road. Air bag and check engine light intermittently came on and off.
A D V E R T I S E M E N T S
- Eufaula, AL, USA