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10.0

really awful
Crashes / Fires:
18 / 0
Injuries / Deaths:
12 / 0
Average Mileage:
9,446 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

1999 Ford Explorer seat belts / air bags problems

seat belts / air bags problem

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1999 Ford Explorer Owner Comments (Page 1 of 2)

problem #24

Apr 132004

Explorer 8-cyl

  • Automatic transmission
  • 83,000 miles

A D V E R T I S E M E N T S

While driving at 40 mph, the consumer's vehicle was involved in a head on collision. Upon impact, the dual air bags did not deploy. The consumer hit the steering wheel and the check engine light had come on and stayed on for two weeks.

- Brownsville, TN, USA

problem #23

Jan 022004

Explorer 4WD 6-cyl

  • Automatic transmission
  • 85,000 miles
While driving 35 mph the driver lost control of the vehicle, went off the road and hit a tree head on. Upon impact the frontal air bags failed to deploy. The driver strained the muscles in her back and sprained her left thumb. The vehicle has not been repaired and is still in the owners possession.

- Goffstown, NH, USA

problem #22

Mar 012002

Explorer

  • miles
While traveling at 25 mph, another driver made an illegal pass of the right side and clipped the front passenger side of the consumer's vehicle, which caused her to loose control of the vehicle and subsequently the consumer hit three parked vehicle and landed on top of the fourth vehicle. The second accident the consumer stated a vehicle was coming toward her, so she swerved to avoid hitting the vehicle and crashed in a wooden pole at 25 mph the vehicle bounced off the pole and went back into pole and the air bags did not deploy. The consumer suffered injuries.

- San Leandro, CA, USA

problem #21

Jul 162003

Explorer 4WD 6-cyl

  • Automatic transmission
  • 58,700 miles

A D V E R T I S E M E N T S

Air bag warning light illuminated, university Ford service rep said light on means air bag will not deploy. Service rep said it would cost $500 to replace wiring harness it has a short in it. I was told extended warranty would not cover this problems.

- Peoria, IL, USA

problem #20

Feb 272003

Explorer 8-cyl

  • Automatic transmission
  • miles
Air bags did not open I was involved in 2 major accidents in my Ford explore 1999 both accidents were front impact and now I have to get surgery in my back.

- San Leandro, CA, USA

problem #19

Jun 262003

Explorer

  • miles
Air bag light continually appeared on the dashboard. This vehicle had already two front collisions and neither of the air bag deployed. Dealer has inspected, and could no duplicate or correct the problem.

- El Paso, TX, USA

problem #18

Feb 102003

Explorer

  • miles

A D V E R T I S E M E N T S

While driving the consumers vehicle slid on black ice and the consumer lost control of vehicle which resulted in a collision and subsequent rollover. Vehicle was completely totaled, but the neither the driver or passenger air bags deployed.

- Portage, PA, USA

problem #17

Sep 022002

Explorer 4WD

  • Automatic transmission
  • miles
Consumer states that the air bag sensor light comes on and stays on, contacted dealer, was informed that air bag will not work in an accident, but they do not have a fix for the problem. Mr consumer also stated that while driving, a bolt that holds the driver seat broke. Consequently, the seat was able to recline all the way back, almost causing a serious accident. Ph 09-Dec-2002

- South Riding, VA, USA

problem #16

May 012000

Explorer

  • miles
Vehicle was involved in a rear end collision that contributed to a light pole falling on top of vehicle's hood. Upon impact, airbags failed to deploy.

- Naples, FL, USA

problem #15

Oct 292001

Explorer 4WD

  • miles
Vehicle struck 12 point buck while driving approx.55-60 mph; vehicle came to stop "gradually" and neither airbag deployed. Major impact was drivers side front.

- Springfield, IL, USA

problem #14

Jan 172001

Explorer

  • miles

A D V E R T I S E M E N T S

Vehicle involved in a side/rear collision, including a rollover, and both air bags did not deploy. Speed/impcat was not deterined. Dealer/manufacturer were not notified at this time.

- Roahke, VA, USA

problem #13

Nov 262000

Explorer 4WD

  • miles
On 11/24/00 I hit a deer going 45-50 mph. My air bags did not deploy and the driver and passenger seat belts did not lock. The front fender of my truck is cracked. The license plate flew 100 hundred feet as did the deer. Winner Ford said that the impact may not have been enough to lock the seat belts or cause the air bags to inflate. This was said without looking at the truck. On 11/26/00 I was bringing the truck to winner Ford, the truck then shut off while I was driving it. The key was still in the ignition and the engine was turning over as if it was still on. On closer inspection it was seen that you could see the metal behind the plastic casing. There was a gap of a 1/4 inch or more. The truck shut off 3 more times on my way home. I have already had the electric modual changed. The first time I went they told me it had been done, but it was not. So I had to take it back a second time after my wipers were malfunctioning.

- Penns Grove, NJ, USA

problem #12

Nov 182000

Explorer 4WD

  • miles
I was driving on a highway when a car attampted to change the lanes and hit my car. The other car was turned across my lane and I hit the car with my front right side, then my car was pushed onto the concrete divider and I hit the divider with my front left side, all when traveling about 60 mph. The passanger seat belt didn't lock up, and my wife was thrown on the dashboard. I also hit the stearing wheel with my head, and because I wear glasses I have some facial injuries. At the whole time when the accidend occured, none of the air bags had deployed.

- East Islip, NY, USA

problem #11

Jul 032000

Explorer

  • miles
While driving 35-40 mph had a direct frontal impact with a pole, and driver's/ passenger airbags did not deploy, which did not protect the occupants in this crash. Dealer was unwilling to check vehicle unless insurance company contact them. No prior problems with the airbag system.

- Cleveland, OH, USA

problem #10

Apr 072000

(reported on)

Explorer 4WD

  • miles
Vehicle hdroplaned & rolled none of the airbags deployed.

- Grantsville, MD, USA

problem #9

Jul 021999

Explorer

  • miles
The air bag unit came out of the steering wheel, replaced unit.

- Roseland, LA, USA

problem #8

Jan 252000

Explorer

  • Automatic transmission
  • miles
Vehicle was involved in a collision where it rolled over, and hit several vehicles and trees. Upon impact, airbags did not deploy. Manufacturer has been notified.

- Dickson, TN, USA

problem #7

Jan 182000

(reported on)

Explorer

  • miles
While vehicle was at a complete stop, driver's airbag deployed. Dealer has replaced the airbag. Since the deployment of the airbag, dealer has repaired vehicle several times for the airbags. Manufacturer has been notified.

- Roseland, LA, USA

problem #6

Mar 201999

Explorer 4WD

  • miles
The collision was a frontal impact that destroyed both frontal airbag sensors, . both airbags failed to deploy.

- Las Vegas, NV, USA

problem #5

Sep 031999

Explorer

  • miles
While driving down highway at approx 45mph switched lane to the right hand, and another vehicle came out from the consumer's right, swerved back over to another lane to avoid hitting consumer's vehicle. But, instead vehicle rear ended consumer's car. Neither airbag deployed. Also, inertia switch failed. Contacted dealer.

- Roswell, NM, USA

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