This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 1999 Ford Explorer. The contact stated that the air bag light remained illuminated after the vehicle was started. The mechanic stated that the air bag wiring failed and that the dealer could repair the vehicle. The contact has not yet taken the vehicle to the dealer. The current and failure mileages were 17,000.
: the contact stated the air bag light on the dashboard has illuminated. The light illuminated without warning. The dealer was contacted by phone and offered to inspect the vehicle, but the contact declined. The contact called the dealer, and he wanted to charge the contact for 2 hours of labor to look at the vehicle. The contact felt Ford should pay for two hours to have vehicle inspected. The contact did not have $200 to have it fixed for a safety problem.
Air bag wiring harness on 1999 Ford Explorer replaced at a cost to me of $550. Told by dealer it was defective per tsb 03-24-1.X4.5X. It was replaced before when under warranty for same defect. Told by dealer not a safety issue so Ford would not cover costs, but also told if not replaced air bag system could fail.
1999 Ford Explorer- air bag warning light, took to dealer and response was the connection for side air bag, vehicle has none, needs replaced, approximately $400 job. To many complaints by other owners to be a coincidence. Will air bags deploy when needed?
1999 Ford Explorer - airbag sensor stays on; will not deploy airbags. Ford dealership says it needs a "clock spring" a coil of wire like a stator which burned and caused a short in the airbag wiring. According to Ford, this will also cause the horn and cruise control to malfunction. Ford wants $300 to replace the clock spring. My contention is that this is a safety device in which there are no wearable parts. It is a mis-engineered component that should require a recall to fix. This could very well cause serious injury to someone by not deploying the airbag in the event of an accident. There are 30/40 complaints just in this web site alone for the same problem. What does it take to escalate this problem and have Ford produce a recall to address the issue? feel free to contact me if you have any questions....
The airbag light comes on indicating a problem with airbag system which won't deploy in event of a crash so it wont protect the occupant. Also problems with windshield wiper malfunction which may cause visual diffculty and crash. Problem still exists. Mjs
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- Paris, ME, USA