This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Gas pedal bracket fell off the firewall of the vehicle.jamming up under the brake pedal almost caused and accident. I got the vehicle stopped by using the Emergency brake did a temporary repair to get my vehicle to a shop to see about having repair done. After the vehicle was at the shop and repair was done the garage had informed me of the pour weld condition from the the gas pedal bracket was installed. Said repair was in deed done by the shop with all new weld being done and adjusted. After looking online for gas pedal problems for these vehicles Ford needs to have a nationwide recall to repair or replace these before someone gets serious injury or even death from a accident
I need to know what causes the electric to go haywire. The overhead lamp clicks on and off the driver door lock doesn't work completely. The driver window does not work correctly. Some of my gauges will decide not to work sometimes and then other times we'll be fine. My radio clock does not work. All happens the same whether I'm driving or not whether I'm parked with the engine running or not. I can't figure out anything it's causing this
My VIN was good yesterday, it is not in your or Ford's, computer today...probably because recalls for extremely dangerous vehicles, such as this one, are voluntary and to be enforced by the consumer at the consumer's expense. Yesterday, the Ford recall notice on my VIN showed that my vehicle was to be repaired by my Ford dealer only if Ford intended to continue to manufacture parts as well as provide the parts and service...if Ford was not willing to provide them they had th option of purchasing the automobile back. Yesterday, I pointed out that Ford never provided the correct part, they instead recalled for the wrong part.(the vehicle has been reported to explode and burn while safely parked in the garage or driveway) the part which is actually defective is the design of the entire series of vehicles which Ford no longer provides parts for only waivers of liability. What is actually wrong with the design is that the fuel system is constantly maintained under pressure by the fuel pump, regardless if the vehicle is running or not. (my crippled vehicle is currently in my driveway with no fuel in it's tank and the battery terminal disconnected.) I believe this involves all Ford vehicles of this chassis that were supposedly redesigned, at us government expense, for E10 fuel and were not designed by a factory team for professional alcohol fuel racing. Dangerous condition: All and any series of vehicles of this design will eventually spring a leak, regardless of who is at fault and with no way of stemming fuel flow it will pump the entire contents of the fuel tank under the drivers/passengers seat. This design condition is so dangerous that such designs are considered dangerous in alcohol fuel racing; with no way of stemming the fuel system power and/or the fuel flow the vehicle would not be allowed on any race track or garage to which I am aware.
For years now, the vehicle will stall while driving. It can happen in town or on highways. At times it will start right back up and is drivable. Other times it needs to sit for 15-20 minutes before being able to start and drive the vehicle, although sometimes it will start after a short time, but sputter and stall again when putting the vehicle in drive. This started happening about 10-years ago, and all the likely causes have been checked or fixed (I.e fuel filter replaced). It seems to usually, if not always, happen during spring/summer months when it is warm. No mechanic, including at Ford dealerships have been able to identify any problems. It is definitely a safety issue as it will stall on busy interstates at speed limits. Thie date and info I used for this posts was simply the most current event, but the same events have been happening consistently for many years.
All the doors I have been having problems with, I had to replace the front door knobs however I keep having problems with door not opening from the inside or outside. My two back doors do not open inside or outside at all. Sometimes it works but the majority of the time it does not and right now it does not open at all. If there is an accident how are we suppose to get out.
- Charleston, SC, USA
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1--bad roaring noise in left front wheel area 2--rattling noise in exhaust (muffler) our vehicle was in the shop over 21/2 weeks my wife picked up the vehicle thursday8-28-03 same noise in the front also new rattling noise ledft front end. Noise in bad at 55mph lots of promises made by maloy Ford all talk also they will not return my call salesperson thru owner
Steering very unstable".......have to struggle to keep vehicle on the road when there are pavement problems such as cracks and crevices, etc..... have never driven a vehicle with this problem before and have driven quite a few cars..didnt notice it until after the mileage meter got to 54,000 mark...... also have read the death rating in 40 mph crashes was much higher than usual at crash test. Com......why?????"
I purchased my Explorer about 1 year ago. I have had nothing but problems with it since I bought it. Just in the last 3 months it has been in the shop at hometown motors at least 4 or 5 times. And everytime they get it in they charge me a hundred dollar deductable plus what the warranty won't cover. I had to pay 1300.oo for my warranty and I have had to pay almost $700 since then on the work for everything going wrong with the Explorer. I have all of my receipts being gathered. Who can I get ahold of to tell them about this lemon that I bought. I cannot afford for this to keep going on.I still owe the car company almost 300 dollars from last week when my Explorer was in the shop for almost 2 weeks. Please email me back and tell me everything I should do to get this problem fixed. I really appreciate it.
I puchased a "certified" Ford SUV from a local dealer. I was told at the time of purchase that the vehicle was a lease trade-in. After the salesman told me about Ford 115point check list to "certify" its vehicles I felt that this would be a wise investment. From the begining ive had problems, some of which the dealer did repair. But as time when on, bigger problems arose. What cauight my attention was that my trucks clearcoat has begun to peel away. I brought my truck to two body shops to have the problem looked at. Both claimed that the vehicle must have been in a accident and not repaired correctly. After hearing this I purchased a report from carfax. To my surprise I found out that the SUV was bought at auction and was in a serious front end accident where the air bags did deploy. I attempted to contact the dealer about the situation, but was told there was nothing they could do. I also attemped to contact Ford, but was told that Ford does not handle complaints like this. So im in the postion where the dealer nor Ford are willing to help me. Not I am paying for a SUV which I dont feel safe in, nor do I know what other problems are going to arrise. Any help or advice you may offer would be great! thanks.
2 1/2 days our car is at the dealership because they could not find out what was wrong, said heads need to be replaced along w/ the #4 valve $350 for labor. $1600 total. A few months ago we had to put a new radiator on the Explorer $600, purchased Explorer brand new only has 60,000 miles supposedly the Explorer is only worth $6500 we owe $15000. This car is used only to go to and from work, we took a 900 mile trip to san antonio, tx (that is about the only trip we took in this Explorer, beside very minimal mileage small trips. I think this Explorer is a defect. I am also upset that is does not have a "powertrain warranty" to cover these defects that are beyond our control and seem to be ridiculous that were having to fix them when this vehicle is only a 1999 and has 60,000 miles. I will never buy another Ford product. I also think that these Explorer have lost their value due to the Firestone recall. They are not safe and it appears to be a piece of junk.
Odometer problem, and costly repairs on a car/SUV not disclosed as being from Canada. Within 18000 miles, transmission failed, odometer didnt work, been through 2 sets of plugs and wires in 6 months.
The idle air control valve keeps freezing up, keeps making the vehicle stall when coming to a stop, cost around $77 to replace, searched the internet and found other people with the same problem. Nlm
Consumer stated there have been numerous problems with the drive train, consumer began hearing an odd N oise in August 2000, and in April 2001, at that time dealer could not duplicate the problem, the dealership however did replace the driveshaft assembly, and the joint assembly spindle-arm, several months later the outer tie-rod ends were replaced, lower steering shaft which was leaking power steering fluid, the power steering pump and the rack and pinion, also parking brake does not release, and the cruise control cable was replaced, the check engine light illuminated.
"check engine" light came, but car appeared to run/perform normally. When the light came on, I was low on fuel. Had dealer check, reported taht I needed new fuel pump, there were leaks at intake gaskets & cost to repair would be about $1,200. Second scan by another auto shop could not get the same computer "codes" as dealer. "check engine" light was reset. On 1/24/2002, when fuel tank was very low, "check engine" came on again. Not convinced what the problem is! I am certain that water in the fuel is part of the problem. I am not convinced that a new fuel pump is needed.
While traveling and without any indication engine indicator light flashed throughout travel. Dealer has been notified, repaired once, but problem returned.
Five warranty work orders and four recall (99S18, 00S04, 30382, 99S09) work orders causes concerns with safety and manufacturer quality control. I have written Ford Motor Company, and have not received response. Please contact me with any questions. No safety defect mnentioned in summary.
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- Mifflin , PA, USA