This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
1--bad roaring noise in left front wheel area 2--rattling noise in exhaust (muffler) our vehicle was in the shop over 21/2 weeks my wife picked up the vehicle thursday8-28-03 same noise in the front also new rattling noise ledft front end. Noise in bad at 55mph lots of promises made by maloy Ford all talk also they will not return my call salesperson thru owner
The biggest problem I have now is my transmission, on August 1st, my Explorer lost its reverse, it is now August 25, and I still do not have my car, they fixed it on Aug 20, it broke that night, took it back Aug 22, broke again and then took it back that night and now they still have it and dont know what is wrong with it. I told them all I want is a car, but they say they cannot give me one. Why? I dont have a car, I lease the one I have, cant drive it, still have to pay for it, and they wont give me a loaner.
Idle air control valve sticks shut, shutting down engine whenever you lift off the gas pedal. I drove the car home being careful not to lift my foot completely off the gas. Someone could easily lift off the gas in an intersection for example, and have the car stall immediately. It is my opinion that a part failing that causes the car to stall like that is a safety problem. The service manager at the dealer told me that the idle air control valve was often on back order. This leads me to believe that these things are failing often.
Whenever truck is driven there is a tapping noise coming from the engine. The Explorer was taken to the dealership 3 times for this problem. The first time dealer stated that the condition was a normal condtion. Second time the exhaust bolts were replaced. The third time the egr valve was replaced. The truck is still being serviced for the condition. Windshield wipers come on by themselves due to electrical short in the multi-function switch.
Fumes coming from the exhaust system are so strong that consumer is unable to drive with the windows down. The dealer is not able to correct this problem. Also, when taking foot off brake pedal, brakes do not release completely. This happens during normal braking, no inclement weather. Brake booster was replaced. Consumer still experiencing the same problem.
A D V E R T I S E M E N T S
- Cold Spring Harbor, NY, USA