This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
They fix the cable for speed control deactivation switch and is said they should check ABS module and fix as necessary they never did just switch cable that's all
Acceleration ( gas stuck open and caused the vehicle to not to be controlled and the car jumped the curb and hit a car in opposite side of the roadway). 1999 Ford Explorer Sport
The contact owns a 1999 Ford Explorer. While driving 75 mph, the hood opened and cracked the front windshield. The contact pulled the vehicle over and tied the hood down. There were no warning indicators illuminated. The vehicle was taken to an independent mechanic, but was not diagnosed or repaired. The contact also stated that, while driving, the speed control would engage or not engage without warning. The dealer and manufacturer were not notified of the failures. The failure mileage was 100,000.
Transmission started slipping. Neutral is actually reverse over drive is neutral 2nd is od 1st is 2nd past 1st is 1st gear. When I move power lamp to off my headlights turn off. All of this haopened when I turned my vehicle on or when I was driving.
The contact owns a 1999 Ford Explorer. The contact stated that the vehicle had to constantly shift the vehicle for it to be operated properly. The contact stated that the anti lock brake warning indicator and 4 wheel drive warning indicator illuminated. The vehicle was taken to an independent mechanic who diagnosed that the vehicle speed control deactivation switch failed. The vehicle was not repaired. Prior to these failures, the brakes, transmission, and oil were changed. The contact referenced NHTSA campaign number: 09V399000 (vehicle speed control); however, the VIN was not included. The manufacturer was notified of the failure. The failure mileage was approximately 130,000
- Hastings, NE, USA
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I was at work on Friday afternoon, 5/16 and received a voicemail at 3:50pm from the fire marshall stating my 1999 Ford Explorer XLT burned in my driveway and was totaled. I had not driven the Explorer since approximately 7pm the night before and had taken my other car to work. The Explorer was just sitting in the driveway, outside the garage and started burning. A neighbor 2 houses over smelled the smoke and saw the flames and called the fire department. The fire marshall stated he had seen this type of fire before due to the Ford cruise control recall problems, based on the burn pattern. I was not the original owner and bought it about 8 years ago and have never received any kind of recall notice. I am extremely upset that this kind of thing could happen and did happen - the more I read about the amount of people it's happened to the more upset I get, I've had nightmares since Friday since my house would have burned if I had parked it 1 foot closer to the garage -- which I usually do, I had planned to give it to my stepson on Saturday who was coming to visit from NY and it would have been his first car -- my fiance' is stressed out and upset beyond words I can write here. No excuse Ford...shame on you!!!!!!
Accelerator pedal bracket falls right off of firewall which then the vehicle looses all acceleration capabilities. Only three spot welds hold this bracket onto the firewall. The spot welds seem insufficient to hold the bracket onto the firewall. Some welder experts state on auto forums that the spot welds are non-conforming regarding the required diameter of a good weld.
The contact owns a 1999 Ford Explorer. The contact stated the he was pulling into a parking space when the vehicle caught on fire. The vehicle was investigated through the contact's insurance company and it was discovered that the fire originated from the cruise control wiring. The vehicle was destroyed. The failure and current mileage was 140,000.
While driving down the highway, the gas pedal fell off the firewall. The spotweld on the bracket came apart, and left the gas pedal hanging on it's side.
My dad gave me his 1999 Ford Explorer last year and it was running fine until we were awaken because the truck was on fire. We called 911 and the police and fire came out and the fire was put out before anything but the truck was damaged and according to the insurance company the truck is totaled. We never got a recall notice and I wanted to find out if Ford is liable in any way? thanks
The contact owns a 1999 Ford Explorer. While driving 10 mph, the vehicle began smoking and then burst into flames. The engine caught fire. The contact exited the vehicle and the fire department extinguished the fire. A police report was filed. The vehicle was towed to the police station. The failure mileage was 115,933.
The contact owns a 1999 Ford Explorer. The contact received Ford recall notice number 05S28 in August of 2007. The vehicle speed control was deactivated at that time; however, the dealer stated that the part was not available for the recall repair. The dealer is unsure as to when the parts will arrive. The contact feels that the wait for the repair has exceeded a reasonable amount of time. There had been no failure to date. The recall number was unknown. Updated 05/21/08
The contact owns a 1999 Ford Explorer. The contact received a recall notice in August of 2007 for the vehicle speed control. The dealer does not know when the part for the recall repair will be available. The speed control switch was disconnected. There had been no failure to date. The recall number was unknown. The current mileage was 48,000.
The contact owns a 1999 Ford Explorer. The contact received a recall notice for the vehicle speed control in December of 2007. In March of 2008, he took the vehicle to the dealer for repair. The mechanic had the vehicle for approximately two hours before giving it back to the contact. Two days after the repair, the contact attempted to activate the cruise control, but noticed that it was not working. He called the dealer and was informed that they did not have the part for the repair; therefore, they disconnected the cruise control without notifying him. There had been no failure to date. The recall number was unknown. The current mileage was 79,000.
The contact owns a 1999 Ford Explorer. The contact received a recall notice for the vehicle speed control in August of 2007. The parts for the recall repair are unavailable. He has not had the cruise control disconnected and will hold Ford responsible if the vehicle catches fire. There had been no failure to date. The recall number was unknown. The current mileage was 137,000.
The contact owns a 1999 Ford Explorer. The vehicle speed control switch was disconnected. The contact was informed that the vehicle would be repaired in November of 2007 or March of 2008. The dealer recently stated that they do not have any idea as to when the parts will be available regarding the vehicle speed control recall. The contact stated that there is only one dealer in her area and she needs the speed control to drive on the interstate. There had been no failure to date. The fuel system and recall number were unknown. The current mileage was 120,366. Updated 04-07-08
The contact owns a 1999 Ford Explorer. The contact received a safety recall notice for NHTSA campaign id number 07V336000 (vehicle speed control) in September of 2007. She called Ford on March 5, 2008 and was informed that the part would be unavailable until June of 2008. There had been no failure to date. The purchase date was unknown. The current mileage was 178,000.
1999 Ford Explorer with recall for the speed control. Consumer stated that the dealer disconnected the speed control but did not repair the problem. He states that the dealer is still trying to get the parts to repair this problem.
The contact owns a 1999 Ford Explorer. The contact received a recall notice for NHTSA campaign id number 07V336000 (vehicle speed control). The part was unavailable. There had been no failure to date. The current mileage was 138,000.
I received a recall from Ford in Aug. "07 to replace the wiring in my cruise control. I took my vehicle in Sept. '07. They disconnected my cruise control and stated they do not have the part (05S28) to repair it. I have been without my cruise control for 5 months.
A D V E R T I S E M E N T S
- Las Vegas, NV, USA