This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My vehicle was parked in the parking lot at 8:30 a.M. on February 7, 2012. Approximately 2:30 P.M., the entire front end of the vehicle was totally engulfed in flames the parking lot, just sitting there burning, without any prior warning.
The contact owns a 1999 Ford Explorer. The contact stated that the vehicle caught on fire while in the contact's driveway with the engine turned off. The fire department was called and advised that the fire originated from the battery compartment. A fire report was filed. The vehicle was destroyed. Neither the dealer nor the manufacturer was notified of the failure. The approximate failure and the current mileage was 212,000.
The contact owns a 1999 Ford Explorer. While driving approximately 20 mph, a fire ignited under the hood. The contact moved the vehicle off the roadway and shut off the engine. The contact was able to exit the vehicle before it exploded. The fire department was called to assist. The vehicle was destroyed and towed to a junk lot. The vehicle was never examined for the cause of failure. The manufacturer advised that they would not assist unless the contact was able to provide proof that the fire was caused by a manufacturer's defect. The failure and current mileage was unknown.
1999 Ford Explorer caught fire. Consumer states that his vehicle was in the shop for about 5 to 6 weeks getting a new engine transmission and radiator, and recall repair done. The vehicle caught fire a month after the repairs were made.
I have 1999 Ford Explorer-I love my car but-last year I replaced the timing chain and timing chain cover. Due to the fact that teflon cover somehow broke and we being eaten by the actual timing chain..my warranty expied in August of 07. Well around the 10th of September, my car is doing the same thing! why do they get broken so fast and easily" and why is there only a 1 year warranty..are there any recalls or notices to the public, should this happen to them? also are there any ways to get help fixing this" it cost me over $2000 last time and I don't have that kind of money to spend like that every year!!!please help.
- Boise, ID, USA
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Noise coming from under the hood. Repairman said it is a tensioner in rear of engine and is common problem in the Explorer. He thought it was under recall. This requires engine to be pulled to fix with only 85000 mile on engine.
I was at my office working when my 5 year old daughter came to me saying "mommy it's an emergency, your truck is smoking!" (I had been at the office working for an hour and a half after picking my children up from school.) I opened the back door to see what she was talking about and saw my truck engulfed in flames. I ran back inside the to call 911. A man had come inside the office to tell us a truck was on fire, he was already on the phone with 911. I moved my children to the front of the office, yelled for everyone parked by my truck to move their vehicles, and went outside in a panic. By the time the fire department, police department and amr arrived, the fire had spread to the driver's side of the interior, the grill (front of the truck) was melted, the entire hood and front left side of the truck were burned, the engine was melted, and the front left tire had exploded and partially melted.
Contact states while driving vehicle locked up on the highway. The service dealer stated the cam shaft locked up because oil was not circulating throughout the motor. There were no warning lights illuminated on the dash.
Intermittently windshield wipers did not work or started working on their own. Also, while driving at any speed vehicle stalled on the road. Air bag and check engine light intermittently came on and off.
While driving consumer noticed that check engine light illuminated and stayed on during the duration of the drive. Technician replaced a cracked engine head/heater core/four different sparks plugs/ gaskets, and filled and changed the oil.
While driving 55 mph vehicle stalled. Consumer managed to restart the vehicle on two occasions, but had the vehicle towed the third time. Dealership was notified, but did not resolve the problem.
Several problems with 1999 Ford Explorer eddie bauer edition. When the vehicle was turned right, the windshield wipers would come on, the right rear tire had blown, there was a whine noise, a leaking on the garage floor along with a burning smell when the vehicle was shutoff, it was discovered the front axle seal needed to be replaced. Check engine light had come on and the heat gauge showed hot, the dealer determined it was the thermostat. The engine surged, the light emitting the display had gone out, there was a problem with the right front hub assembly/axle seal.
A D V E R T I S E M E N T S
- Sunrise, FL, USA