The single overhead camshaft (SOHC) V6 engine may have as many as four timing chains with associated tensioners and guides. I have been receiving a rattling sound from my engine for years and it use to come and go, but now it has gotten worst. I had notified Ford motors Corp., about this problem back on 6-30-10 and didn't get any help on this matter, the person I spoke with told me that my VIN# wasn't covered. I recently found three documents on this problem, with a NHTSA # on each document. Item number #630022, #620173 and article # 02-7-6. I have also been by a local dealership and was told the same. I would like to know if the Ford dealership is responsible for fixing this problem. I would like to have my vehicle fixed, and is hoping to can help.

- Brooklyn, NY, USA

The contact owns a 1999 Ford Explorer. The contact stated that the vehicle had to constantly shift the vehicle for it to be operated properly. The contact stated that the anti lock brake warning indicator and 4 wheel drive warning indicator illuminated. The vehicle was taken to an independent mechanic who diagnosed that the vehicle speed control deactivation switch failed. The vehicle was not repaired. Prior to these failures, the brakes, transmission, and oil were changed. The contact referenced NHTSA campaign number: 09V399000 (vehicle speed control); however, the VIN was not included. The manufacturer was notified of the failure. The failure mileage was approximately 130,000

- Hastings, NE, USA

I was at work on Friday afternoon, 5/16 and received a voicemail at 3:50pm from the fire marshall stating my 1999 Ford Explorer XLT burned in my driveway and was totaled. I had not driven the Explorer since approximately 7pm the night before and had taken my other car to work. The Explorer was just sitting in the driveway, outside the garage and started burning. A neighbor 2 houses over smelled the smoke and saw the flames and called the fire department. The fire marshall stated he had seen this type of fire before due to the Ford cruise control recall problems, based on the burn pattern. I was not the original owner and bought it about 8 years ago and have never received any kind of recall notice. I am extremely upset that this kind of thing could happen and did happen - the more I read about the amount of people it's happened to the more upset I get, I've had nightmares since Friday since my house would have burned if I had parked it 1 foot closer to the garage -- which I usually do, I had planned to give it to my stepson on Saturday who was coming to visit from NY and it would have been his first car -- my fiance' is stressed out and upset beyond words I can write here. No excuse Ford...shame on you!!!!!!

- Mount Pleasant, SC, USA

Just like countless other Ford Explorer owners I am experiencing overdrive malfunction and slipping between 2nd and 3rd gear. It seems that all years of Explorer are affected by this flaw. There are numerous stories of service advisers at dealerships admitting there is a design flaw with these transmissions. There numerous incidents of people paying $3000 to have the transmission rebuilt, only yto have it recur days, weeks, months later. Everyone of us has the same exact symptoms as well as the completely random onset of the issue. Ford needs to recall these cars and do right by their customers.

- West Hills, CA, USA