This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My 1999 Ford Explorer was parked, locked, with no key in the ignition. In my garage on January 30, 2005. When we smelled smoke, looked in the garage, and found extreme smoke coming from under the hood of the car... I phoned 911, and the operator advised us to get out of the house and do not attempt to get the car out of the garage. We went outside and waited for the fire dept. 5 fire trucks came and put out the fire..... but the car was burned completely, and also the garage and all of it's contents are a total loss.... my house is also damaged, due to soot, and smoke.... I am 65 years old, living on social security, I am a 44 year type 1 diabetic... this has caused me immense problems.... I would appreciate any help you may afford me..
Mult-ifunction switch malfunction. When I use the blinker it will pause momentarily and then it will smoke. This is a problem Ford knows about and has recalled on 3 manufactured lines of 99 Explorer but not mine. So they refused to fix it.
While driving in inclement weather windshield wipers failed. This caused poor visibility to the driver. Consumer was able to maintain control of the vehicle, and drove it to a private mechanic, who determined that a GEM module needed to be replaced. The vehicle's power windows, 4 wheel drive and dome light have also stopped working.
While driving consumer noticed that check engine light illuminated and stayed on during the duration of the drive. Technician replaced a cracked engine head/heater core/four different sparks plugs/ gaskets, and filled and changed the oil.
Several problems with 1999 Ford Explorer eddie bauer edition. When the vehicle was turned right, the windshield wipers would come on, the right rear tire had blown, there was a whine noise, a leaking on the garage floor along with a burning smell when the vehicle was shutoff, it was discovered the front axle seal needed to be replaced. Check engine light had come on and the heat gauge showed hot, the dealer determined it was the thermostat. The engine surged, the light emitting the display had gone out, there was a problem with the right front hub assembly/axle seal.
- Athens, IL, USA
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1999 Ford Explorer. Turn signal "multi-function switch" shorts out, causing smoke to pour out of steering column. When I contacted Ford regarding this $300 repair, the service tech said he has seen it before and knew exactly what was wrong. This has happened twice and we are now scheduled to go in for repairs.
The oil pressure gauge shorted out, the air bag wiring harness, front axle seals, brake caliper pads, brake line, power door lock assembly and multi function switch assembly were all replaced. The timing chain, tensioner, idle air control, valve intake gaskets and the seats which ripped were also replaced. *
I have had several problems w/ the multi function switch. First, my wipers would randomly turn on. The dealership fixed the problem. Next, the wipers would not turn on when it was really cold. The dealership could not replicate or fix the problem. Next, the wipers could not reach full speed. At 35,000 miles, we forced the dealership to replace the mfs under warranty. Finally, at 59,000 miles, white smoke started spewing from the mfs. After calling the dealership, I had the car towed and the mfs replaced. When I complained, the dealership referred me to the Ford complaint line. Their response was unacceptable
While driving the vehicle the dash light illuminates all light activated. The lights blink on and off, the windshield wipers stop working, the turn signals are erratic. Nlm
While merging vehicle did not respond to acceleration. Traveling about 35 mph vehicle exibited a sluggish acceleration, and then a sound that resembled a stick shift not changing gears. Pulled off road, turned off vehicle, and restarted and proceeded home. Drove to dealer following day, and dealer said vehicle was safe to drive. Has not shut off, but one time. However, has shown acceleration problems. Recalls # 00V72000/ electronic problems99V062001/ cruise control cable failure.
Consumer received recall 00V072000. Contacted dealer who refused to correct problem. Dot# vdhl. Consumer is having difficulty obtaining recall repair for the Firestone tires.
The main computer was shut down due to a faulty ignition switch. This failure may be the cause of other electrical components to fail. The airbag connectors were cracked under passenger seat causing failure. Vehicle has been taken to dealer 4-5 times.
On four occasions the electrical system failed causing the windshield wipers & windows inoperable, on one incident the windshield wipers failed almost resulting in collision in bad weather condition.
While driving everything that was electrical stopped working, including steering/lights/windows and door locks, also, engine shutdown, almost causing the consumer to get into an accident. Dealer has been contacted.
A D V E R T I S E M E N T S
- Redlands,, CA, USA