This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
1999 Ford Explorer eddie bauer edition... we had gone out to dinner and when leaving the parking space it sounded as if we ran over a glass bottle. My husband looked around the vehicle and could not find anything. I got in the drivers seat and it felt as if the emergency brake was on (was not) and was very hard to move. We returned to the parking space, turned off the vehicle getting ready to call aaa for services. We both heard a "release" sound. He turned on the vehicle, backed up and we drove home very carefully. The next morning the vehicle was at the dealership to look into this mystery. The brakes were fine; however, they found the following to repair: *seals to brakes *rear axle pinion seal *both lower ball joints on the front end I was told the front right tire ball joints were completely worn down and the tire was just wobbly held on by the lug bolts. We recently purchased this vehicle and would appreciate your help in reviewing the past recalls on this type vehicle. This could and would have been an extreme hazard with probably extreme injury to the persons involved. Also, if you can please check the past history of the owners to make sure they have kept the vehicle maintained with any suggested recall items. Thank you, marlene morgan
The oil pressure gauge shorted out, the air bag wiring harness, front axle seals, brake caliper pads, brake line, power door lock assembly and multi function switch assembly were all replaced. The timing chain, tensioner, idle air control, valve intake gaskets and the seats which ripped were also replaced. *
The front end noise persists even after both front hubs and front seals were replaced during two seperate service calls. The wiper sensor/motor was replaced before windshield wipers started coming on without warning since the dealer told me that would happen..the dealer has been very helpful and upfront, but the front end noise still persists and it is quite annoying to have to keep going back for the same symptoms. I have heard this has been a common complaint in this area.
Engine block cracked, causing oil leakage. Also, front axle seals blew out, and transmission leaked. Truck was purchased new. The truck only has 300 miles. No repairs have been made on the truck.
- Camillas, NY, USA
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- Indian Trail, NC, USA