This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Hi, I'm not sure if this is the correct site for me to be writing but I bought a 1999 Ford Explorer from a dealer in new boston on or around 7/23/2010 it had 113,027 miles on it, I was told it was fully inspected with no issues and they put a safety inspection sticker on it. On 8/13/2010 I droped said Ford off at auto fair Ford in manchester, N.H. to have the vehicle checked out with appr. 113850 miles on it and they found multiple safety failures and violations such as bad bad ball joints, emergency brake was inoperable, brake line leaks and worn brakes that could not have past inspection amoung other safety inspection issues. It ended up costing me about $2700for mostly safety repairs.how can a safety inspector issue a safety sticker with these problems" do I have any kind of recourse and if so to whom or to what Agency could I contact" thank you for any and all help [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
Noticed problems with vehicle on September 1, 2002. There was an electrical problem because the light for the air bags was always on. The windshield wipers turned on and off by themselves. This happened so often that it could cause an accident. Took vehicle to the mechanic for the brakes because they were making noise, and had to pump the brakes in order to get the vehicle to stop. The driver's side power door lock does not lock. The rear passenger side door cannot be opened from the inside.
I purchased my Explorer about 1 year ago. I have had nothing but problems with it since I bought it. Just in the last 3 months it has been in the shop at hometown motors at least 4 or 5 times. And everytime they get it in they charge me a hundred dollar deductable plus what the warranty won't cover. I had to pay 1300.oo for my warranty and I have had to pay almost $700 since then on the work for everything going wrong with the Explorer. I have all of my receipts being gathered. Who can I get ahold of to tell them about this lemon that I bought. I cannot afford for this to keep going on.I still owe the car company almost 300 dollars from last week when my Explorer was in the shop for almost 2 weeks. Please email me back and tell me everything I should do to get this problem fixed. I really appreciate it.
While driving, a grinding noise can be heard and the brake pedal has to depressed almost down to the floor to stop the vehicle. The dealer has attempted to repair the brakes six times; cause of problem has not been determined.
- Lyndhurst, NJ, USA
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The oil pressure gauge shorted out, the air bag wiring harness, front axle seals, brake caliper pads, brake line, power door lock assembly and multi function switch assembly were all replaced. The timing chain, tensioner, idle air control, valve intake gaskets and the seats which ripped were also replaced. *
Transmission is not acting like it is suppose to. Every timee consumer hit the brakes passenger side will make a real hard noise. Transmission has been fixed five times, and it is under warranty. But brake dealer stated that there was nothing wrong with it.
Consumer took vehicle to the dealership to have the brake pads replaced on July 15, 2002, however while on her way home there was still a rubbing/grinding noise, consumer returned to the dealership on July 23, 2002 because of the continuing noise, but the technician stated he could not find a problem, consumer returned again because the noise had become worse, the vehicle was making a noise whether the brakes were being applied or not and was very apparent at 30 mph, consumer then received a call from the dealership stating that they had possibily ruined the bearings when the rotors were being turned, consumer was also informed that the rotors were improperly machined and if they were to re-cut them it would take them out of regulation thickness, consumer is seeking reimbursement for the rotors, because they were not needed until they were machined improperly.
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- Epsom, NH, USA