This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While driving the brakes suddenly malfunctioned, technician told the consumer that all four brake rotor had to be replaced, the consumer found the brakes to be in an excessively deformed condition. Nlm
While driving the brakes suddenly malfunctioned, technician told the consumer that all four brake rotor had to be replaced, the consumer found the brakes to be in an excessively deformed condition. Nlm
Brakes have been a problem since December 2000. There has been extended stopping distance. Also, brakes constantly squeaked. ABS light was repaired, but intermittently went on and off. Dealer stated "that ABS light being on would not affect brake system". on July 10, 2001, brakes were still squeaking. Consumer left vehicle at dealer's for a month, and dealer stated that rotors were warped, and pads worn out. Dealer resurfaced and replaced pads for both front and rear rotors on Dec-20-2000. Also, dealer replaced pads again on 4-27-2001. On 6-29-2001, brakes had excessive brake dust. Dealer couldn't find problem. On 7-10-2001, dealer test drove and heard squeaking. Dealer cut and replaced rotors. But, problem still exists.
When applying brakes between 45 to 50mph vehicle pulls to the left. Dealer has seen vehicle 4 times, and replaced pads/rotors, and calipers. Problem still exists.
- Cape Coral, FL, USA
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In the first 25 days I owned and operated my Explorer, I experienced 4 incidents of brake malfunction. In all four of the incidents, I was traveling at slow or moderate speeds. In the two instances where the failure occurred while I was traveling forward, I was traveling at 15-25 mph and was attempting to slow and not come to an immediate stop. I did not lose brake pedal pressure. The vehicle did not respond (did not slow) to my pressing the brake pedal. In the two instances where I encounted brake failure in reverse, I was traveling at 5 mph and experienced no loss of brake pedal pressure. In the 4/24 incident, I was attempting to parallel park. As I backed into the spot and attempted to slow before stopping, I braked, but the Explorer did not slow or obviously stop. I had to put the car hastilly in "drive" to avoid hitting the parked car behind me. Again, I was only trying to park at 5 mph or less, but the brakes did not slow the vehicle like they do normally.
A D V E R T I S E M E N T S
- Albany, NY, USA