This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
When attempting to open doors from outside it is very difficult. This could be a safety issue in an accident if attempting to get someone out. Also the latch for the hood has the same problem
I was at work on Friday afternoon, 5/16 and received a voicemail at 3:50pm from the fire marshall stating my 1999 Ford Explorer XLT burned in my driveway and was totaled. I had not driven the Explorer since approximately 7pm the night before and had taken my other car to work. The Explorer was just sitting in the driveway, outside the garage and started burning. A neighbor 2 houses over smelled the smoke and saw the flames and called the fire department. The fire marshall stated he had seen this type of fire before due to the Ford cruise control recall problems, based on the burn pattern. I was not the original owner and bought it about 8 years ago and have never received any kind of recall notice. I am extremely upset that this kind of thing could happen and did happen - the more I read about the amount of people it's happened to the more upset I get, I've had nightmares since Friday since my house would have burned if I had parked it 1 foot closer to the garage -- which I usually do, I had planned to give it to my stepson on Saturday who was coming to visit from NY and it would have been his first car -- my fiance' is stressed out and upset beyond words I can write here. No excuse Ford...shame on you!!!!!!
Vehicle's metal sport running boards rusted in two years. The owner felt that this was a safety issue. The owner needed the running boards to help her get in and out of the vehicle. She contacted the dealership and a body shop. The consumer has not been in contact with the manufacturer. Consumer checked on having fiberglass running boards placed on her vehicle. The metal running boards were original equipment on the vehicle when purchased. The consumer wants Ford to reimburse her for the new fiberglass running boards.
Vehicle has major vibration throughout body when it is idling. Rpms fluctuate up and down between 1600 and 2300. Dealer added an extra bracket to exhaust system to help stop vibration. Vehicle would only rev hard when it was first started up. Vehicle was not included in recall 00V395000/ manufacturer's recall 00546, but it was upgraded accordingly to help correct the problem before it got worse.
A D V E R T I S E M E N T S
- Raleigh, NC, USA