This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The driver and passenger seat bolt failed. This caused the seat to collapse into the rear seats. Dealer has been contacted. When getting in and out of the vehicle the handle that reclined the seat broke.
Drivers seat has started to recline. The latest recall replaces a couple of bolts but the dealer says that will not fix the problem. The seat leans extremely back making it hard to drive. I have to hang on to the steering wheel to keep myself upright. This has caused my wrist to become extremely painful now. I can barely hold more than 2 pounds before the hand lets go.
While driving driver's seat fell all the way back and injured the drivers' back. Consumer received recall notice 03V28100 for this problem after the incident. But dealer refused T0 honor recall.
While driving, the passenger seat reclined without warning.. the consumer stated the passenger and driver seats mechanism was of poor quality. Ford had a recall on the drivers seat but not the passenger seat.
Passenger side high back seat bolt recliner mechanism broke, which caused the seat to collapse. Recall 03V281000 on high back seat, however the recall did not include the passenger side. Consumer said " the manufacturer felt one repair was liable".
The vehicle's seat back gave way without warning when the consumer exited the parking lot. He sustained minor neck and lower back injuries. The dealer stated a bolt had broken/sheared off leaving the seat unsupported.
On July 13, 2003, I was driving my 1999 Explorer and the bolt holding the seatback up snapped and the seat flopped back. I had my family in the car. I spoke with Ford who told me to take the car to the dealer to look at the seat. Also, the car has a history of stalling while moving. It has happened on the highway several tmes and luckily has not led to an accident. I have taken it to Ford several times to discuss the problem and I have been told there is nothing that can be done until the "check engine" light comes on. They apparently can not diagnose the problem until the car's computer senses a problem.
In re to the driver's seat: The consumer's daughter was in the back seat when she asked to place the seat in an upright position as it was lying against her knees. The consumer found a single bolt which had snapped off and caused the seat to remain in the down position. (the metal looked as if it were defective)
While driving 65 mph, driver's seatback rest collapsed completely backward. Dealer notifed and notice that bolt was shearing off. Consumer adds seat bolts snapped in half causing seat back to collapse and drivers hands went off the steering wheel and foot hit the gas pedal causing vehicle to be out of control.
While driving the seatback broke, causing me to lose control momentarily. I am not a large person I am 6'3" and 220 lbs. I am sure that if there had been more vehicles on the road ther would have been an accident. I would hope that you would into this because I think that it would cause an accident for someone.
Poor design of the passenger seat (bench) will not lock in place. However, when a passenger is getting out of the vehicle the bench tilt up in the rear part of seat causing failure which could result in possible injury.
This vehicle was hit in the rear end by another vehicle at about 30 mph. Upon impact, air bags did not deploy, also the front drivers seat collapsed, when welds holding seat frame failed, throwing the driver foward into the steering wheel, then falling backward. Dealer has been contacted.
A D V E R T I S E M E N T S
- Castlewood, VA, USA