This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I have been advised by U-haul that they will no longer rent a trailer to me to be towed by my 1999 Ford Explorer (4dr, XLT). I have not been advised by by your Agency or Ford that this vehicle is unsafe to use as a tow vehcile. My complaint is against U-haul for adopting this practice, and against Ford for failing to notify me if this vehcile is not safe to use as a tow vehcile, whcih is why I purchased it! I feel that I have been ignored by the NHTSA and Ford.
- Pensacola, FL, USA
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- Pensacola, FL, USA