This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While driving 35-40 mph it started to snow rear of vehicle twisted a bit, then started to spin sideways. Vehicle rolled over, and landed on passenger's side. Driver's rear tire was flat. Damage to vehicle was $ $5000. No injuries.
I sent a letter requesting a full refund. Sent my original receipt with copies and received a letter back saying my original receipt was not received. I have received several recall notices on these tires. I would like a refund back in the amount of $335.94, I have copies showing that I purchased 4 new tires. I had numerous problems with the tire prior to this recall. No safety defect listed. (dot number: Vd tiresize: P235/7515)
Driver lost control of car due to tire tracti0N during incumbient weather. Driver stated that tires were brand new bf uniroyal tire paw tires dotp235/75R15sl size 15X7 purchased new due to Firestone recall.consumer wants tires replaced with a better brand at no cost.
Tires had been wearing out from inside out.had taken vehicle to dealer for the situation, but dealer said that problem was with tires that had need to be replaced.
- Macon, GA, USA
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Consumer had experienced some problems with suspension. Had to replace shocks and tires. Currently, dealer indicated that wheels needed to be replaced also to correct the problem.
Replaced for recall 8/9/00, but not a auth.tire for Explorer-rough/bouncy ride & harder to handle on road, side steps on rough road, don't feel safe. Bridgestone ignores, don't know what to do. (tiresize: Lt23575R15)
Consumer replaced his Firestone tires, with Goodyear Wrangler radials (M+S) consumer received a recall notice, however the only approved Goodyear tires for the Explorer were the Wrangler rt/S, ht, gs-a, or at/S consumer states he is quite concerned. Consumer states when he first received the tires his initial reaction was that they appeared smaller in the fenders then the Firestone wilderness tires that were replaced, but he dismissed that thought since they were marked P235 75R15 and were purchased from a Ford dealership.
Had to replace all tires for fear of other tires blowing up after fierstone manager commented that tire S blow up after 57,000 miles. (per firstone store manager at mira mesa- California store). Me manager. (dot number: W 2 U U tiresize: P225/70R15)
Front driverside tire blewout while on vacation in Oregon. Tred was totally removed. Thank the good lord that my daughter (7yrs) and myself were able to come to a complete stop without rolling the vehicle. Front under bumper guard was ripped off and side. (dot number: W2hl tiresize: P235/75R15)
The vehicle suddenly became impossible to steer by pulling to the right and to the left due to a blown out tire. The wilderness ht tires appear to have the same defect as others and should be recalled too.
During August, 2000, I contaced NHTSA relative to the tire failure on my explore; however, the agent I talked with on the telephone did not take any information or suggest any action to be taken. I was informed at that time that a recall was immient. Therefore, I mailed the necessary documents to Firestone and Ford Motor Company on or about August 23, 2000. Since that time I have had very little correspondence with either company. The only thing Firestone has said is that my accident occured in October 1999, which was prior to the January 1, 2000 recall date. Please advise as to how tires determined to be defective as of January 2000 were not in fact defective and subject to the same recall as those on my Explorer. The tire on the left rear blew out on I-59 between birmingham and tuscaloosa on or about October 14, 1999. The next day I replaced all tires with a new set. I look forward to hearing from you soon regarding this matter.. no safety defec tlisted.( dot number: )
The consumer surrendered his Firestone tires which had the same description, size and serial number as the recalled tires, the manufacturer replied that the consumers tires were not included in the recall and that he was not entitled to reimbursement (Firestone Wilderness AT 235-75-15 vdhl228). Nlm
Tires were original equipment on a 1998, Ford, Explorer, tire size P23575R15, dot number not available, tires had 35 thousand miles on them. All four tires would not stay inflated, tires continuously went flat. Consumer states continously had slow leaks fron stones from dirt road thathe lives on.
Have vibration, irregular wear, noise. Have had three different companies look at car & they all determined it was the tires. I only have 19,000 miles on vehicle and should not need to replace tires. Went to family tire, Firestone, & world Ford. All have thrown up there hands and dont want to help out the consumer. Call the 800 # for Firestone all they say if they are not recalled. Article dtd 4-12-01 states they are recalling more Firestone tires with the same problems I'am having. The model that is now being recalled are P265/70R16. I feel that it is unsafe for me and my two small kids to be behind the wheel because of this. What will it take another death and familt loss for someone to wake up and pay more attention. If need be will replace tires and contact an attorney. I don't seem to be getting anywhere this is my last resort. (tiresize: P255/70R16)( dot number: Tire size: P255/70R16 )
Left rear tire had a flat. Took vehicle to private shop who happened to notice spare was larger than other tires. Consumer took vehicle to Ford dealer, and dealer noticed that other tires on vehicle were incorrect tires, and that spare tire was the correct one.
A D V E R T I S E M E N T S
- White Lake, NC, USA