This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I own a 1998 Ford Explorer. In January I took it to be serviced because the steering seemed off and I do alot of highway driving. The problem turned out to be the suspension--the upper ball joint separation. I was told I was an accident waiting to happen. This was a very costly repair and I would hope this could be investigated to prevent any accidents that could occur if this is a problem that no one realizes is out there.
While traveling on the highway and without prior warning upper ball joints broke, causing consumer to lose control of vehicle. Please fill in additional information.
There was squeaking noise coming from front of vehicle as if shocks were going bad in vehicle. In March, dealership informed her that there was nothing wrong with vehicle. On May 11, 2001- after the warranty expired, dealership informed consumer that following components needed to be replaced: Both upper ball joints, right outer tie rod, and alignment. Please provide any additional information/attachments.
- Plymouth, MA, USA
Search CarComplaints.com for these popular complaint phrases...
A D V E R T I S E M E N T S
- Marblehead, MA, USA