This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 1998 Ford Explorer. While driving 5 mph, the steering rod fell off and caused the steering to fail. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the issue. The failure mileage was 160,000.
The Explorer brake peddle went to the floor to stop the vehicle. There was smoke coming from under the hood. In a few seconds, the truck was in flames. Police and firemen were called to the location. They put the fire out in a few minutes.
While making a left turn steering failed. As a result, vehicle made a complete turn and damaged front and rear end of vehicle. Dealer has advised that there was no problem with steering. Please add additional information.
- Santa Fe, TX, USA
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On 11-7, vehicle was making S-like movements, consumer had difficulty keeping vehicle in the lane, after about 10 seconds, the problems ceased, however the following day the same problems occurred and consumer was unable to control vehicle, the vehicle would not respond to the steering wheel being turned, consumer collided twice with the guardrail.
When turning at any speed, the steering mechanism makes a soft but loud grinding noise. With car at stop, you can see the power sterring fluid resivour cavitate. After 9 trips to the dealer, they have yet to be able to fix the issue. They have tried new hoses, flushing the system, resetting the computer, and parts from the 6 cl. Engine to resolve issue. Noise appears after car has been running for at least 5 minutes, and is more prominent the warmer the engine/outside temperature.
While driving on dry straight road at approximately 55 mph vehicle jerked suddenly to the left. When attempting to correct steering, vehicle went out of control and veered to the right, the spun back to the left. Turned around on the road backwards and flipped on passengers's side and slid into median. Also, ABS brakes/suspension and transfer case failed.
A D V E R T I S E M E N T S
- Troutman, NC, USA