This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 1998 Ford Explorer XLT. The contact stated that the turn signals were inoperable. The dealer replaced the directional control arm yet the failure recurred within a year. The directional control arm was replaced a second time by the dealer. He also noticed that the wires were discolored and stated that the vehicle needed several additional repairs. The contact declined to have the vehicle repaired. The vehicle was taken to an independent mechanic who stated that the control arm did not need an additional replacement but suggested replacing the fuse. On a separate occasion, while using the turn signals, the turn signal switch inside began smoking. There were no additional repairs made to the vehicle or related recalls. The manufacturer stated that since there were no recalls, they would not provide any assistance. The failure mileage was 112,000 and the current was 191,000.
When making turns, especially right turns, vehicle slides and almost turns over.. consumer states vehicle is experiencing acceleration problems, and there was a humming noise coming from the engine, signals are not working, dealer replaced a defective connector and multi-function switch, Firestone tires have experienced tread separation, which were replaced in July 2001, the rear seats move/bounce when driving, the rear seat belts were inoperative, the dealer replaced the buckles, there was smoke coming from the steering column, dealer replaced the multi-function switch, the windshield was chipped, the alarm would not chut off at times, dealer replaced a bad loose wire.
The turn signal control when first activated will not lock in place to indicate the turning direction unless the steering wheel is moved in the opposite direction, dealer is aware of defect and says that it is a poor engineering design. Nlm
Consumer experiencing signal lights failure. Whenever consumer engages turn signal the switch disengages by itself before turn is made. Dealer notified and replaced the parts. Condition still unresolved.
A D V E R T I S E M E N T S
- Bronx, NY, USA