This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Defective turn signals: Turn signals will not stay on. When I approach a turn and attempt to turn on my signal, the lever will not stay down. Subsequently, my signal will not turn on. Service department states that I need to turn my wheel. Well, this occurs 50% of the time. Next, if I get the signal to stay on, as I pull out the signal immediately turns off. I haven't even past the first lane of traffic and the signal goes off. Crossing a four lane road, my signal turns off before I've crossed the second lane towards the center. If somebody doesn't see my signal, when I'm at the stop sign, they don't know which way I'm going. I've expressed my concerns for my safety and liability in an accident with kirkland, wa Ford dealership. Their response after testing the vehicle for a day, is that it is working as designed on both issues. I requested to speak to a service manager later that evening and was invited to come in. When I arrived, the manager suddenly would not make time to meet me.
15" wheel too small for vehicle, suspension not as stable as a 2000 year model, rear wiper failed 2 times (also failed in 2000 model, ) turn signal cancels too quickly/easily replaced 2 times still lousy, (dot number: Not applic tiresize: 235/75/R15)
The turnsignal fails to remain engaged, if the steering wheel is turned slightly when attempting to use signal. I am unable to warn other motorist that I am going to make a turn. Delaer indicated that "all the Explorer do that and Ford does not have a fix for the problem".
- Lexington, KY, USA
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- Seattle, WA, USA