This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Vehicle hesitating and stalling. All six fuel injectors melted and had to be replaced. After the replacement of fuel injectors, strong gas smell, and the vehicles still currently stalls or idles to high.
When our Explorer had 29,000 miles on it, I brought it into the dealership because the check engine light had come on and the vehicle was stalling out at stoplights. They replaced the oxygen sensor, a gasket on the intake manifold, and a fuel injector. Now, 3,000 miles later, I returned to the dealership complaining about the same problem, except that the check engine light had not come on. At times, the Explorer sounds and feels like it's going to stall out at stoplights or when shifting from reverse to drive. The dealership had the truck for 2 days and ran up 11 miles on it, but they could not recreate the scenario. They could find no problem at this time.
- Fremont, CA, USA
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- Amherst, NY, USA