This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact stated the key did not unlock the doors. It still worked on the ignition and the rear door. The vehicle has not been to a dealership for a diagnosis. But according to the dealership the computer chip in the key failed. The dealership stated they could make a new key for the doors, but if it was put in the ignition it could damage the ignition.
Fire in ignition switch area. This is the same ignition switch used in other Ford vehicles which had been recalled for similar shorting problems and fires.
- Mobile, AL, USA
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- Charlotte, NC, USA