This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
: the contact stated in cold weather, the hinges do not hold the hood in the upright position. This caused the hood to fall on the contact's head and neck, causing minor injuries. The hood hinges were replaced by the dealership, but this has not corrected the problem.
1998 Ford Explorer. The brakes lights failed on the vehicle. Consumer had the brake light fuses changed. They used the fuses that came with the vehicle. As soon as the second fuse was put in the vehicle caught on fire. Another person put the fire out by beating it with a towel. Then, consumer contacted a dealership by phone, they told her that there was a recall on the master cylinder but, he was unsure of the model years included. When the consumer contacted Ford, they told consumer would get back to her. There were no fire or police reports available. The incident occurred on 7-262005 before the hood latch had acted up. Also, cruise control malfunctioned.. it melted the wires for the ABS and the spot for putting in the brake fluid.
I was checking fuses under the hood of our 98 Ford Explorer when the hood came down without provocation, crushing fingers on my left hand. The pistons that hold the hood up, gave way causing this accident. To date I have difficulty using my left hand correctly. I spoke with many attorneys and they said since there has not been any similar cases to mine, none would pursue it. I called Ford and they said they would make a note of the incident. Ford manufactured a defect, harmed me and everyone just wants to round file the case. Would your group like to see pictures of my crushed finger" it happened, and Ford is responsible. Is there anything I can do" garry melott.
- S. Padre Island, TX, USA
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- Overgaard, AZ, USA