This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Am/fm/cassette cd radio display no longer works. At times the display appears but then goes blank for some unknown reason. Currently the display has been blank for months.
Radio display goes out. Cannot see the clock or radio selection. This has been vary dangerious in the winter during early morning driving when I cannot see my watch and travel through school zones and I don't know if the zone is active or not. The radio was replaced once under warranty and has since gone out again.
This problem was fixd one time by Ford, 2nd time it failed thay said it was out of there hands. The radio get so hot you cant touch it!this might start a fire.
Trunk door will not shut properly. Consumer is able to slide his hand in while door is shut. Consumer contacted dmv and found out vehicle had been in an accident, consumer specifically asked for a vehicle that had not been damaged, however dealer sold it to him anyway, consumer feels deceived and is experiencing multiple problems with vehicle. Radio is inoperative at times. Hatch rubs agains frame of vehicle. Taillight and headlight are out of alignment, fog lights had lamp failure. Vehicle experiences problems with absorbing road shock, vehicle pulls to right. Check engine light illuminates, vehicle experiences low power. Rear power window motor failed. Power antenna failed. Right windshield wiper interior garnish molding loose, rear wiper blade skips center of glass, dealer replaced rear wiper arm and blade assembly. Steering gear assembly replaced due to noisy. Bumper not even.
The cds in the single cd player heat up to where it is hot to touch. This could be a fire hazard. The outside of the cd/radio unit is also hot. I was told by Ford that this was common. The advisor at Ford said he has a 2000 Ford truck and his wife a 1998 mustang that does the same thing. I noted this on my 30000 mile service and Ford did not even look at the problem. It was dismissed and not even noted on my repair record/invoice. Also, the rear windshield wiper motor has been replaced for the second time. In fact, I only used it once or twice after the first time it was replaced..
I have the 6 disc changer 91P eddie bauer radio with controls on the steering wheel. At times, when I use the controls on the steering wheel to turn up the volume, the volume shoots all the way up and I have to use the knob on the radio to turn the volume down. Another problem is the radio stations lock up. The radio gets "locked up" and I have to turn it off and then back on to clear the problem. The dealer has had the truck at least 4 times and can't duplicate the problem. It is a random problem. The servicing dealer is kings Ford at 9555 kings automall drive cincinnati oh 45249 513-697-2414. They act like they don't care since they can't duplicate the problem.
Started to eject cd. The cd had overheated & melted cd. A design flaw. Called manufacturer. & dealer. Mechanic heard of overheated cd player. Checked out electrical system & could not locate problem.
A D V E R T I S E M E N T S
- Hercuels, CA, USA