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7.4
pretty bad- Typical Repair Cost:
- $270
- Average Mileage:
- 117,250 miles
- Total Complaints:
- 26 complaints
Most Common Solutions:
- not sure (21 reports)
- ford dealer repaired (2 reports)
- replaced door latch and inside handle myself (1 reports)
- replaced door lock and actuator (1 reports)
- wd-40 (1 reports)
accessories - interior problem
Helpful websites
- Door Latch Assembly Replacement Guide - replace door latch assembly should solve problem
A D V E R T I S E M E N T S
I got this vehicle from a family member in Jan. 06. Drove from OK to NC. Noticed the driver's door would not unlock at intermittent times. Also noticed that the key wouldn't turn the lock. Sometimes I would have to hit keyless entry and enter through passenger side door to unlock driver's door from inside by pulling handle. I figured out that if I quickly and repeatedly hit the "unlock" button on wireless key remote that the lock would eventually pop up and unlock. At this time, I noticed that when opening the door from inside, it was increasingly hard to pull handle and open door, basically felt like increased tension. After living with this for about a month, one night after arriving home from work, I pulled on the inner handle to open door, and felt a small "pop", and all tension (normal and otherwise) in the door handle dissipate. The door would not open from the inside any longer.
I took vehicle to Ford Dealer, and they said the "inner door latch" was broken and it was a common problem. They replaced inner door latch (parts inside of door panel), and the door lever on inside of vehicle. Parts and labor came to $350. A real pain in the you know what. I chalked it up to being an 8 year old vehicle with almost over 95,000 miles, and I knew the previous driver (relative of mine) was not the kindest to her vehicles. I was disappointed I had a repair bill after approx. 1 month of owning vehicle, and would have been even madder had I just put a down payment on this vehicle and was paying the bank a monthly payment.
As far a the locks not turning with the key. Mine work fine in mild weather. But, when it gets very cold out, I find that I had to push the key very firmly straight into the lock, wiggle to find the sweet spot, and it will turn. It is a factory key, not a replacement, so teeth on key are exact to specs. I've heard that a spray-type graphite applied to the locking mechanism will help free up the key lock.
- Jason H., Charlotte, NC, US