This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 1997 Ford Explorer. The contact attempted to open the windows, but was unsuccessful. The windshield wipers, interior lights, and the 4X4 also failed to operate. The dealer has not diagnosed the vehicle. There were no warning indicator lights prior to the failures. The contact is unable to drive the vehicle due to the safety risk involved. The current and failure mileages were 50,000. Updated 03-04-08
Driver's side electric window motor is going out. The motor seems to have trouble rolling the window up and down, and speeds up and slows down when operating.
Well, the first thing that stopped working was the thermostat, then the window regulator and seat bealt, I went to the dealer and just to see the problem I was charged 160usd. I think it's unfair but they said I had to pay and nothing was done to the car. The tires were replaced at sears because I was scared and simply replaced them 4 months after I bought the car. I called the dealer and Firestone recall but they are now asking for a dot code in which sears did not give me. Now I am only asking to please try to refund something. I will never buy a Ford vehicle because they give too many problems and the dealer gets away with problems in which they need to fix because they are factory problems. (tiresize: 15inches)
A D V E R T I S E M E N T S
- Macomb , MI, USA