This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The blend door is broken on my heater...ever try to defrost a window when it is minus 5 with the air conditioner on..? this needs to be addressed in a recall campaign it is poorly designed and dangerous!
Defroster does not defrost/defog windshield due to the heat/ac blend door being broken. Common problem for Ford Explorer. Ford is remiss in not recalling the vehicle to fix this hazardous condition.
Ford Explorer heater plenum/actuator stopped working this past winter. Climate control is stuck on cold and defrost does not work in cold weather. During a road trip to a nearby city early this spring I was barley able to see out the windshield because of the ice and fog on my windshield. I believe this is a known mechanical defect by Ford and dealers. This is a very dangerous problem. In contacting several seattle-area dealers, all refused to fix as a safety problem, said no recall had been issued, said I was out of warranty, this is absurd for a problem they caused with faulty design and parts that causes serious visibility problems in many older Explorer.
The A/C and heat was unable to come out of the blend air door. The dealer was notified. Ford found that they installed the wrong blend air door acuator during the manufacturing process. Ts scc
- Haddam, CT, USA
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Cylinder heads or head gasgets failed causing coolant leak into cylinders and out exhaust. Suspect faulty heater valve leaked coolant causing engine to overheat and damage heads or gasgets.
Windshield washer comes on intermittently while driving. Vehicle taken to dealer twice, multi function switch was replaced the first time. It did not remedy the problem. Second time dealer could not find cause. The consumer stated that the vehicle was at the dealer for one day in cold weather outside, problem was replicated and they found relays overheating and sticking caused by shorted malfunction switch on prior repair and they replaced both relays.
A D V E R T I S E M E N T S
- Circle Pines, MN, USA