Drivers door lock not working properly, gasket cylinder front cover, torque converter shudder, catalytic converter, rt bank exhaust manifold; these problems have been corrected, but new ones mount every week. Now there is a problem with the steering, being checked tomorrow.

- Marysville, PA, USA

This vehicle has a emmisions related torque converter problem which must be repaired by an authorized Ford dealer. It effects the the shifting of the transmission and the engaging of the torque converter. This problem was reported to the dealer on August 17, 1999 with 22,941 miles and again on February 2, 2000 with 32,304 miles. The dealer stated it was a normal characteristic and since no trouble lights come on that the Ford division would not be willing to do anything about the problem. This is Ford problem not mine I have been driving this vehicle under much stress daily and Ford needs to own up to the problem and make the repair at their cost not mine. Ford made the faulty vehicle and I should not be left with the expense of fixing their faulty equipment. Let me add torrington Ford will not be involved in this nor will they touch this vehicle. The Ford dealership will be of my choice and I want a loaner vehicle while the repair is being made. I don't care if they have to replace the transmission, torque converter, front driveshaft and the pinion seal. This vehicle is faulty and it will not be at my expense. Thank you, [xxx] parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Harwinton, CT, USA

I purchased this vehicle in November of 1998. At the time it had 10,000 miles on it. I noticed the vehicle had what seemed to be a shutter or vibration. I took the vehicle back to the dealership and the service manager drove with me for many miles. He stated that this was a normal characteristic of the vehicle. Everything is a normal characteristic of the vehicle. I have taken the vehicle to a certified transmission repair/replacement shop and have found that this problem is actually an emissions problem, and that the computer needs to be flashed to change the strategy of the torque converter. I would like this issue addressed as it causes my vehicle to vibrate and at highway speeds the vehicle feels very unsafe.

- Harwinton, CT, USA