This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
PE00020; tire tread separation: While driving at any speed, truck pulled severely to the right. Tire on the driver's right front side continued to shear on the inside. Tires were Firestone wilderness, size P23575R15, original equipment sold with Explorer. Tires were aligned and switched around, but continued to pull to right, and sheared the tires.
Consumer was traveling about 75mph on highway and vehicle was vibrating.also, rear right passenger side tire separated from wheel, and driver lost control, and vehicle rolled over and landed in the middle of highway.
I have a situation with my 1997 Ford Explorer 4X4. I recently took it in to have an alignment done. I have just purchased this vehicle from the dealer above. When I took it to get aligned the mechanic told me I needed to buy a caster adjuster kit. This amazes me that Ford wouldn't have good enough engineers to put the correct size caster adjusters on my vehicle. There has been no aftermarket work done to it.. it is all Ford factory suspension, so it is not my fault, it is theirs. This seems like an injustice that I have to buy a $100 kit because Ford didn't get it right the first time. I have talked to 3 other dealers, and they don't act surprised, actually I was told by 2 of the other dealer service departments that this is a common problem. I want my complaint on the books, in case ther eare more.
When traveling and upon idling, consumer noticed a high pitch sound coming from the front end of vehicle. Consumer has contacted dealer, dealer unable to determine the cause, but has noticed a similar problem on several other Explorer.
Vehicle experienced front end vibration. Problem occurred at take off or slow down speed. Been inspected by three different dealers, and informed that nothing could be found. Also resurfaced front brake rotors and pads.
- Syracuse, NY, USA
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Excessive wear of Michelin tires. Vehicle would make a loud of noise. Took to dealer & was informed the wheel, left front, was out of alignment real bad & needed replacing. The inside of tire was worn through to the steel belting, while the outside showed no wear. The front end was not aligned properly at the factory.
On-going problem with vehicle vibrating in front, vibration would commence whenever taking off from a stop position or whenever transmission would shift gear. Vehicle has been in and out of the shop on five occasions, condition still unresolved. The check engine light also illuminated, had dealer check vehicle and found the cv solenoid, ftp sensor and the O2 monitor were bad.
Vehicle drifts or floats at highway speeds.most noticeable in inclement weather -it feels as if the front end was going in two directions at once. Then it pulls to right and if you overcorrect it, then it will pull to left dramatically. Situation is like a balancing act between opposing poles.this vehicle has history of " front end" problems from original owners and myself dating back to 10-23-1996. Tsb # 98-3-11 issued Feb 98, speaks of drift/pull with tire wear as I have now. Problem can possibly result in high speed rollover on inetrstate due to operator attempting to compensate for drift/pull. The correction may be such as to create a catastrophic shift in center of gravity, causing rollover.
Heard a bang & wheel was on its side. Left front suspension caused wheel to tilt while driving about 5mph. Vehicle towed to dealer. Mechanic said bolt was left off or was missing from the suspension.
Vehicle experienced misalignment. In addition, replaced fuel gauge sendin gunit/air bypass valve/ water pump/seat release/passenger's door and computer.
A D V E R T I S E M E N T S
- Apex, NC, USA