This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Running on the highway the right axle of the differential brokeoff and the wheel came off with the brake caliper and brake hose and because of this cause loose control and crash.the vehicle is total loss.
: the contact stated the spare tire fell out of the mount while driving along the road at 20 mph. The cable failed next to the tire. The spare had not been used since the purchase of the vehicle. The contact has the affected parts. The service dealer and the manufacturer were not alerted.
I have a 1997 Ford Explorer XLT. My ac blend door failed this winter. I can get either full heat or full cold and no in between. From what I have read, this costs about $1000 to have fixed. It is a ridiculous problem that seems to happen fairly often in Ford vehicles. The affected models should be recalled and fixed. Thank you.
I returned from a trip to notice that the spare on my 1997 Ford Explorer had "disappeared". seems that the cable that holds it had rusted out and given way dropping the spare who knows where. I had never used the spare and had only noticed thinking I had seen fluid under my car. I have the car inspected for state purposes and nothing was ever said to me. I mentioned the occurrence to an online buddy and he said the same had happened to him. Another acquaintance said he had it happen with his pick up truck. I called my Ford dealer and was told they had a replacement "winch & cable" in stock so I thought what happened to me was not a rare occurrence and was recall worthy. It certainly is a safety hazard and I have no clue what havoc my spare may have created on the highway or wherever it dropped.
Several problems with this auto, it seems to be falling apart. The driver side seat belt no longer latches. We have to loop the driver side through the passenger side. It appears this is an issue with several of these models. This is a serious safety hazard and seat belts are mandatory by law. Is there anything being done? the left turn indicator has had electrical issues for years. It makes a zzzz sound and no longer works. I am also down to only one door that the key works on. That is the back lift. The door key had not worked on the driver side for years, then the passenger side went. I have the same heat problem the others are having. You either get full on heat and have to turn it on and off when it gets too hot or you get partial ac, always a little warm. Both the ac and heat has been serviced, the problem is in the switch somewhere. And now the reason I'm writing is I have major electrical problems. Fuses and solinoids have been looked at, there are no longer lights in the dash area. The lights on alarm (ding ding ding ding) remains on when the car is off, the keys out and the door shut which has drained my battery completly. I have jumped started it twice and now it sits in my driveway because it will cost a fortune to have the electrical looked at. If this is an issue with anyone else it should be reported to Ford. Not only can I no longer drive this car, it would be totally unsafe to use it. I need 4wheel drive just to get out of my driveway in winter and have no idea how I'm going to come up with the money for all these repairs. Please advise if there are any recalls that address these issues. The incident date I listed below is for the time the seatbelt started to fail completly. We were on a vacation trip!
- Spring Creek, NV, USA
Search CarComplaints.com for these popular complaint phrases...
Ford was willing and actually paid the repair bill of $800+ dollars for the first repair. 25,000 miles later the same problem arises. I've done considerable research on this problem and the problem occurs frequently.
While driving engine light illuminated on dash. Took vehicle to dealer, cause unknown. Engine light continued to illuminate dash. Please provide any further information, and vehicle identification number.
While driving engine check light will come and stay on. Had taken vehicle to dealer for repairs, and could not determine what had caused the situation.
Engine check light came on and stayed on when weather got cold. The Ford service said the the air intake valve gaskets shrank and was letting in too much air and carbon monoxide into to the gas tank. I've never seen or heard of this happening with truck under 100,000 miles.
Ticking noise in engine since purchase. Had the SUV in a Ford service center several times for recalls etc. Had only 21,000 mile at purchase. Went to another Ford service center with engine service light on at 36,200. Told I needed the timing chain replaced at my cost. According to your web posting a service bul. Has gone out on this problem long ago. Ford should have had a recall. If not fixed in other engines this will couse major engine failure and major expense to others. Ford should have covered this! according to your web customer complaints I am not the only one that has had this problem. Ford needs to be pushed on this problem before major engine failure happes to others with possible injuries etc.
3 weeks after having my vehicle inspected by the state of Texas and 4 weeks after inspection by Ford dealership the tread was off my two front tires. Luckily this was caught before it killed someone. I replaced the tires with more wilderness tires thought the Firestone dealership had no explanation for the instantanious tread loss. Ford was also notified at the time. After it came to light on the tire problems I got with Ford who says it's firestones problem. Firestone says it's my problem. I feel the 16 inch wilderness should be recalled before more are killed. Please do what you can !!! (tiresize: P255/70R16)( dot number: Tire size: P255/70R16 )
I was driving on highway at 55mph when heard slight thumping noise, followed by huge noise, when I realized my right rear tire blew out. The Ford Explorer remained very straight and I pulled over. The tire was shredded into pieces. At the time I thought it was a strange blow out because it didn't seem instantanous. I also thought it was strange because the tires were in good shape. Always rotated, etc.. since the tires had 42,000 miles I replaced all four tires. Unfortunately with the same brand!! it wasn't until I heard about the tires on the news that I realized why it happened. I wonder how many others there are that never even reported a problem.( dot number: Tire size: P235-75/15 )
A D V E R T I S E M E N T S
- Fajardo, PR, USA