This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Egr valve failed at cost of over $250. This is part of the emissions system and is covered by an extended warranty. I requested warranty status for this part from Ford Motor Co. Customer relations center in letter of 7/17/03 with 76,172 miles on vehicle. Initial "check engine light" for this failure was at about 66,000 on 8/30/02. Ford did not answer my inquiry, instead referring me to their customer service reps in india, against my wishes.
A D V E R T I S E M E N T S
- Tucson, AZ, USA