This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
- the contact stated that he had not been able to start up the 1997 Ford Explorer since 02/09/07. The contact had replaced the starter, the spark plugs, and continues to experience the same failure. They pulled the front end of the motor and noticed something snapped and was sitting in the pan. The contact had been on the internet and had noticed that other Explorer were having the same problem. The current and failure mileage were both 98000 miles.
Replacement of engine due to defective parts; throttle body plate and cam chain guide on motors. The engine throttle plate stuck while the consumer was warming the vehicle on a cold day. Recall #00V422000. The consumer requested reimbursement for the defective engine. The starter did not kick in per invoice.
- Dubuque, IA, USA
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- Terre Haute, IN, USA