This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 1997 Ford Explorer. The contact stated while driving 50 mph, the vehicle started to shake abnormally, the contact was unable to drive in 4 wheel drive. The contact stated the check gauge warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with the front drive shaft, the control arms, the front oxygen sensor, and the front and rear brakes needing to be replaced. The control arms were replaced however, the failure persisted. The manufacturer had not been informed of the failure. The failure mileage was approximately 147,000.
We were lucky this time, we had the Explorer in the shop and I got a call from the lead tech that stated while the were servicing the brakes no less than 3 lines rotted through, but*** the antilock controller sprung a leak and sprayed fluid all over the hot engine causing a small fire!!! no damage but we were lucky...
- Kenosha, WI, USA
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- Rawlins, WY, USA