This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Blend door failure on automatic climate control module. Replaced at a cost of over $700. This is a known and common failure on this car and should be covered by a recall but is not.
Seat belts in back seat and speed control will not cancel after being set. A lady had latch her seat belt in the right rear seat, and it would not release had to cut the belt to get her out.
Both running boards on the driver and passenger side have a serious rust problem. Both sides are rusting through in the exact same way, in the same area. This area is on top mainly near the plastic tread. In the past 4 months I have seen nearly 12 other Explorer with the identical problem. This is on the identical model, the identical part. In some cases, the problem on the others is more advanced and severe. I have told local Ford dealer as well as Ford customer service, there response is not covered outside 3yr./36 month warranty. Mainly contacting you to see if this simular problem has been reported by others.
A D V E R T I S E M E N T S
- Sanat Ana, CA, USA