This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
(1) my original/never used spare tire & rim on my 1996 Ford Explorer 2 door 4WD sport is the incorrect one for the vehicle from the Ford Motor Company factory. Vehicle was ordered with 16 inch tires/rims from Ford Motor Co, and 15 inch tire & rim was present on the spare. (2)repair shop notified me of wrong tire size issue when I had the other tires changed on the vehicle. Consequences are a safety risk to myself and passengers if I have flat tire and need to use the spare tire. Also, have been told that wrong size spare will burn up my transmission in the vehicle. Ford Motor Company was contacted and asked to replace the rim & tire, and they refused and said dealership (southgate Ford) was responsible. Voice mail left to manager at southgate Ford on this issue was not returned by them. (3) I need a 16 inch tire & 16 inch rim from Ford Motor Co in order for the correct this issue and to avoid a safety risk to myself and passengers.
While driving on the road at normal speed, the truck winch cable that holds spare tire underneath the vehicle, popped and tire fell onto the road. Dealer has been contacted.
Consumer had to replace a flat tire with the spare, the spare tire was only 15" and the wheel is 16", this caused difficulty in controlling the vehicle while driving, consumer almost got into several accidents due to loss of control (tire make/model not provided).
A D V E R T I S E M E N T S
- Livonia, MI, USA