This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Front sway bar bracket broken, check engine light on, rear suspension bad, rear bumper & frame bent, electrical shortage, front & rear brakes needed, rear -end shifts. At the time of purchase I was lied to because I did inquire about and accident but was told it was not. Also, allignment needed.
Consumer was traveling 35mph in snow. While going up a hill rear end came around & it rolled over. Dealer & manufacturer were no help, they referred consumer to NHTSA hotline.
A bolt that holds the sway bar bracket to the wheel snapped due to corrosion which could have caused loss of control. Dealer will replace bolt with the same design.
My wife commented that she had difficulty steering her Ford Explorer on 4/8/00. I drove the vehicle and agreed that it seemed to "sway" from side to side. Examining the vehicle, I noticed a part was missing from the front right wheel/axle assembly. I later found the part in my driveway. It was a "sway link assembly" according to the dealer. I had dealer replace lf as well as rf as I feel the part was defective. It simply snapped in half. Things like this should last the life of the car, not break after 5 years.
I noticed bouncing of the vehicle when traveling over dips in the road. I would imagine this problem is very wide spread but is not noticeable to many people because the of the "firmness" of the other parts of the suspension. Such as the torsion bars. I had front shocks replaced after pressuring the ditschman Ford(flemington, NJ) dealership pretty hard. I noticed the difference immediately. The problem seemed to reappear again after only 4,000 additional miles.the same problem seems to be true of the rear shocks also. This problem results in bouncing and diving of the nose of the vehicle during hard braking. I would imagine in emergency(severe)handling the vehicle would not perform as expected. I am now considering an aftermarket set of shocks.
A D V E R T I S E M E N T S
- Little Rock, AR, USA