This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Vehicle was going 30-35mph and flipped over driver's seat belt wouldn't unlock, leaving consumer in a upside down position. Consumer used a screw driver to unlatch the seat belt. Dealer and manufacturer were notified. Seat belt part# TRW TC077. The air bag also failed during the accident. The cause for losing control of the vehicle was due to the tire which rolled off from the safety rim.
Both rear seat belts jam/lock repeatedly and have since 11/97. I have been to dealerships 6 times to have them fixed. They have been replaced two times by two different dealerships, yet they continue to jam/lock and are unusable until they are fixed. Over the past year I have been able to unjam them myself without going to the dealership. I have two children (ages 6 and 8) I must have properly working seat belts. Over the summer the drivers side seat belt also has been jamming occassionally. I have talked with several other Explorer owners and they have the same problems with their belts as well. If they are locking up, how can they possibly work effectively in the event of an accident?
A D V E R T I S E M E N T S
- Vancouver, WA, USA