This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My wife and I are scared to drive our 96 Explorer once we learned of all the recalls ( rear side glass, bad suspension, exterior lighting, headlights.) just to name a few I know of.
The multi-function switch operating the windshield wipers and turn signals fails, resulting in turn signal staying in the on position and results in wire shortage inside the steering column, causing electrical smoke to come out of the steering column. Had I not manually pushed the switch off, there would have been fire within seconds. This has now happened twice in the same vehicle. The switch was replaced the first time, in 2006. That switch also failed, but I was told the part was only under warranty for 12/12, so I cannot have it replaced for free. Since it is faulty, (not caused by the driver) and is a major safety hazard that could lead to injury or death, I believe it is important to raise awareness and get this handled immediately.
A D V E R T I S E M E N T S
- Indpls., IN, USA