This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While traveling at various speeds (5 mph - 75 mph), the engine stalls without warning for approximately 5-10 seconds and then either resumes operation on its own, or must be restarted while coasting in neutral. Sometimes the engine will restart easily, but sometimes it turns over several times before restarting. Obviously this has created some extremely dangerous situations for myself and my family. Losing power assisted functions (steering, braking) at high speeds has left me with little control of the vehicle on several occasions. I have had this problem investigated twice at a Ford dealership but they have been unable to find a problem. They also installed a flight recorder on the vehicle to monitor the error codes when the problem happened but were unable to fnd anything conclusive. After reading the many reports of stalling on this website I find it hard to understand how this issue could not be considered a defect and a serious safety issue. I would truly like to receive any assistance or guidance on how to resolve this matter. It is unfair that Ford sells the Explorer with obvious saftely issues but is unable to fix them.
Vehicle will stall out and lose power steering and ABS system while driving on the freeway. Contacted dealer, and the dealer was not willing to do any work on vehicle.
Transmission failed twice under normal driving conditions. Lost power under certain circumstances. Same problem both times. Engine seized when vehicle hit a puddle of water at low speed. Air intake is mounted unusally low on this Explorer allowing water into the combustion chamber and causing hydrostatic lock. Ford Motor Company has been contacted and reads a scripted response when I have tried to get any additional information about what I consider a serious design flaw.
Vehicle will suddenly stall, usually when weather is really hot outside unexpectedly which put consumer and family in dangerous situation. Consumer took vehicle to Ford, but dealer could not determine cause.
The air intake system points down at the wheel well, causing it to injest water during stream crossings. I crossed 3 streams at shallow depth (less than hub high), and just enough speed to make it through. On the third stream crossing, the engine died. At the dealer's, water was found in the air intake system, and in the engine, causing it to seize up, & need to be replaced.
A D V E R T I S E M E N T S
- Chicago, IL, USA