This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The transmission will not shift into drive. When in drive the car coasts at about 1 mph. It will go into reverse and park ok. The car is driven under normal to light driving conditions. I has never been used for towing. The transmission fluid has been checked and it is fine. The warranty expired on 3/9/2000. Just a week prior to the warranty expiration warranty work was completed on the transfer case and nothing was noted as being wrong with the transmission. The last scheduled maintenance was completed on the vehicle in June 2000. The brakes pulsate when slowing down from high speeds. They were serviced once by Ford for this problem and the servicing did not correct it. Ford refused to service them again and they continue to pulsate when slowing down from high speeds.
The transmission will not shift into drive. When in drive the car coasts at about 1 mph. It will go into reverse and park ok. The car is driven under normal to light driving conditions. I has never been used for towing. The transmission fluid has been checked and it is fine. The warranty expired on 3/9/2000. Just a week prior to the warranty expiration warranty work was completed on the transfer case and nothing was noted as being wrong with the transmission. The last scheduled maintenance was completed on the vehicle in June 2000. The brakes pulsate when slowing down from high speeds. They were serviced once by Ford for this problem and the servicing did not correct it. Ford refused to service them again and they continue to pulsate when slowing down from high speeds.
Travelling at 45mph in center lane of 6 lane highway with little traffic in a moderate rain storm. Road was straight. Did not turn steering wheel. Did not apply brakes. Vehicle started for no apparent reason to spin by itself to the right. At this moment, brakes were applied hard and steady. Vehicle did not respond and continued to spin turning backwards regardless of frantic turning of steering wheel into turn into the skid. Vehicle continued to travel backwards and slightly towards the right side of the highway. Vehicle slowed somewhat, but continued to travel across the remaining lanes of the highway and shoulder hitting the guardrail with the left rear corner first, then bouncing until the right front hit the guardrail and finally stopped. Vehicle was now facing in the opposite direction of traffic. ABS dash light was burning indicating a failure. The impact knocked most of the air out of the left front tire which continued to hold air perfectly once reinflated. My passenger was slightly hurt on the scalp and cheek. Seatbelts were being worn. This frightening experience occurred without any input from the driver. The repairs will reach about $8000. I have requested to the repair shop to provide me an explanation as to why the ABS light is staying on and if it could have gone on causing the start of the vehicle rotation. This is the 3rd Explorer I have owned and have considerable experience driving these type SUV's in all kinds of weather. Something had to cause this accident other than driver error.
A D V E R T I S E M E N T S
- Chicago, IL, USA