This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My wife and I are scared to drive our 96 Explorer once we learned of all the recalls ( rear side glass, bad suspension, exterior lighting, headlights.) just to name a few I know of.
1996 Ford Explorer. Vehicle keys only work infrequently. New keys from Ford dealer continue to have the same problem. For safety, any individual needs to know that their vehicle key will operate reliably. If you feel threatened or are being followed and needed the security of entering and locking your vehicle but were unable this could result in a personal safety risk including death. I have found that the issue as described above is a common complaint from other owners and Ford has refused to acknowledge the issue or correct it. Having to leave a vehicle unlocked simply to allow entry is unacceptable. I might as well place a sign on my vehicle saying steal me. This problem has been ongoing for 3 years without a solution. New keys may work for a period of time and then simply stop working. They may even work later, it is not a key problem but a vehicle design issue. None of the keys operate the rear hatch, none of the keys operate the passenger door any longer even though there is no mechanical issue with either. The drivers door works approximately 50% of the time. These are not "chip keys", there is no security issue in that regard. These are simply standard dealer cut keys. There is no distinguishable difference between keys and all have worked at times. Again, the issue is the vehicle design.
- Auburn, ME, USA
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- Indpls., IN, USA