This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The steering column and all the parts associated with the steering of the vehicle were affected when the bolts that hold the clamps that secure the bushings to the steering column began to loosen. I examined the area carefully and noticed that because the bolts loosened, the clamps were given too much play. Within a short while, a month or two, the entire steering column and the shifter were completely secured by one broken clamp that held its place because of the bushings and a loose bolt. The other clamp was also broken but was laying on the floor board. It wasn't an expensive fix. I customized a metal clamp for each of the two places the went. They are the same clamps the electricians use to secure cables and wires to the walls and ceilings. I used the ones made from bronze. They are more pliable to shape for an almost perfect fit. With a little grease above and below the bushings and also some where the now bronze clamps hold the bushings, I believe that the steering column is as safe as can be. Also, the plastic that holds the cable that is used to adjust the shift indicator needs to be made of a different material. I'll get to that soon.
The contact owns a 1995 Ford Explorer. The contact stated that the sway bar was fractured. The vehicle was taken to independent mechanic, who diagnosed that the link rod needed to be replaced. The failure recurred twice over a one year period. The vehicle was repaired. The manufacturer was notified of the problem. The approximate failure mileage was 60,000.
I have a 1995 Ford Explorer and the dealer refuses to honor some of the recalls that have been ordered for my vehicle the recalls are listed below recall date: Mar 15, 1995 model affected: 1995 Ford Explorer summary: The inner tie rod assemblies were improperly manufactured and can fracture causing shaking or shimmy at low speeds. Dealers will inspect the inner tie rods and replace the suspect tie rods. Potential units affected: 49300 recall date: Mar 15, 1995 model affected: 1995 Ford Explorer summary: In some of the vehicles, brake tubes were misrouted between the master cylinder and the hydraulic control unit and results in exceeding the allowable stopping distances as required by FMVSS no. 105, "hydraulic brake systems." In addition, seals within the master cylinder could be abraded by this condition over time resulting in an internal leak and a further reduction in brake performance. Remedy: Dealers will reroute the brake tubes. Potential units affected: 8100 recall date: Jan 31, 1996 model affected: 1995 Ford Explorer summary: Vehicle description: Multi-purpose passenger vehicles. This is not a safety recall in accordance with federal regulation 573. However, it is deemed a safety improvement campaign by the Agency. The campaign will reinforce the bracket attachments of the rear liftgate gas assist cylinders which could pull away from the inside of the liftgate. Remedy: Ford dealers will reinforce the bracket attachments. Potential units affected: 1029380 recall date: Nov 28, 2000 model affected: 1995 Ford Explorer summary: Vehicle description: Sport utility vehicles. Under certain conditions, a front sway bar link can fracture. Dealers will replace both the left and right front sway bar links. Potential units affected: 810,000.
Front driver's side sway bar link fractured. The link had already been replaced as part of the Nov. 28, 2000 NHTSA recall 00V402000, which was performed because, "under certain conditions, a front sway bar link can fracture."
Consumer's concern over the handling by Ford Motor Companies of the cruise control deactivation switch recall. One Nov 11, 2003 the consumer took the vehicle to the dealer because the brake light illuminated, brake fluid was leaking and the cruise control no longer functioned. The dealer quoted the consumer $5000 to fix the vehicle. The consumer declined the repair, purchased the part himself and replaced it himself. The consumer recently heard about the recall and contacted the manufacturer to see if he could recover the money he spent to replace the faulty parts. The manufacturer indicated that the consumer's vehicle was not included in the recall. The consumer's vehicle also experienced stall during acceleration, excessive tire wear, pulling to the right and transmission failure.
- Pleasanton, CA, USA
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Ford Motor Company offered to reimburse the consumer forty five dollars for repairs done installing the front sway bar links. Ford Motor Company would only do this if the consumer executed and delivered a general release for any and all claims that she may have had against them. *
Front stablizer and sway bar have broken in the past 4 years, front tires can not be aligned and wear out faster because of this failure. Consumer states front stabalizer links were replaced due to on going complications, both front wheels bearing hub assembly failed, the front brake pads and rotors were replaced, and the front ball joints have some play.
Consumer was involved in an accident, when calling manufacturer, he was informed about recall 00V402 and was told that if the missing link had caused vehicle to crash company would replace, vehicle, however consumer received a letter stating that vehicle was too damaged for inspection.
Prior to recall 00T-005 and 00V-402 the vehilce experienced sudden loss of control, the consumer believes the sway bar links malfunctioned causing the loss of control and that the tire also blewout during this accident, the consumer suffered a busted and swollen lip and body aches (Firestone). Nlm
The vehicle began experiencing handling problems due to broken sway bars which failed prior to recall notice 00V-402 and caused the tires to wear, the consumer requests reimbursement. Nlm
Sway bar link failed prior to recall 00V402, dealer would not reimburse consumer for prior recall repair expenses, consumer is requesting reimbursement.
While traveling sway bar links broke. Recall 00V402000/ manufacturer's recall 00S47 for stabilizer bar didn't cover lower ball joint that broke. Dealer wouldn't cover what was caused by recall.
Consumer received manufacturer's recall 00S47 for sway bar link. Contacted dealer, mathiew Ford in winchendon, MA tele#9782970001, dealer refused to do recall repairs because vehicle had a salvage title. Consumer was still driving vehicle. Dealer claimed he was being told by Ford manufacturer not to perform recall. Consumer is requesting reimbursement for repairs.
Recall 00V402000/ stabilizer bar link stud; had made an appointment for 25 January, 2001 on 2 January 2001, at 6 pm. Consumer was informed recall was not done due to no parts. Left vehicle until January 26, 2001, still no parts. Dealer then told consumer she could leave vehicle for a week in case parts came in. She then called Ford company where she was told that she would just have to wait.
A D V E R T I S E M E N T S
- Chula Vista, CA, USA