This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 1995 Ford Explorer. The contact stated the vehicle was moved, and while he was in his house he heard a noise and within seconds the front end of the vehicle was on fire. The vehicle was towed to a salvage yard for further investigation. The fire report was not available. The manufacturer was contacted and they advised that the vehicle was included NHTSA campaign id number: 09V399000 vehicle speed control. The failure and the current miles were 187,000.
I don't know that the temperature gauge has ever worked correctly in this car - I just guessed dates and mileage, but I have had the car since 1997 (32,000 miles) and it has never worked correctly. This is my second Ford Explorer with this problem. Furthermore, I recently spoke with a friend who had the same problem in his 1997 Ford Explorer. I do not think this problem is being reported because it is not obvious when the temperature gauge fails.
Firestone 7515 garners ferry rd, cola SC 29209 did following repairs:05/22/00 alternator, 05/01/00 both rear calipers & drums, 02/15/00 eet/eec sensors, including temp sending unit, egr valve, coolant temp sensor08/07/99 front driver side lower control arm, ball jt, alternator and horn. I purchased new tires 09/15/00. I removed Goodyear tires pulliam put on my truck 08/27/98.
The temperature guage stopped working 12/98. The dealership was asked to look at it shortly thereafter. They said it was nothing to worry about...probably something in the wiring of the guage, and it may be expensive to find it. Several months later when the check engine light came on, the dealership replaced the thermostat. The temperature guage immediately began working. We could have encountered a number of serious problems (such as overheating in Texas in the summer), but the dealership didn't catch it. Then, our lock actuator went out. Because it was a rear door, the dealership said the manufacturer's warranty didn't cover it. We paid $188.16 to fix it in addition to the extended warranty. If the dealer's warranty covers the front doors, it should cover the rear doors. This makes no sense and cost us a lot of money out of our pockets! we only have 65,000 miles on our car.
A D V E R T I S E M E N T S
- Portland , ME, USA