This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
1995 Ford Explorer rear hatch where it connects to the hinge the spot welds broke. Went to 3 Ford dealer they say this is been a problem read hatch to heavy welds weak. They said to contact Ford. Called Ford said nothing they could do for me. Told then rear hatch is going to fall off. Made a complaint. To see if a recall of fix problem. They said my problem. My fix.. I told them your dealers said this has been a problem and Ford will not fix it. I need Ford to fix my rear hatch be fore it falls off. Need your help this is been going G on for a year. I give up!
Our 1995 Ford Explorer was parked on the side of our garage, well off a quiet street. When we came out in the morning to go to work we discovered that the back liftgate window exploded. Thankfully, this happened when it was parked. It would have potentially caused a major accident if we had been driving alone or with our children or friends. As we had talked with neighbors and called to get estimates we heard about this happening four times to other people. This was a definite safety issue and it should be recalled. As I filled out the questions below I am also so thankful that I did not have to type in a number other than 0 for number of deaths or injuries. Please notify us immediately if/when you decide that this was a serious danger to your buyers and will help correct and replace this default. Thank you.
- Canon City, CO, USA
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- Cleveland, OH, USA