This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2023 Ford Expedition. The contact stated that while driving at an undisclosed speed, the dashboard was reflecting the sun onto the windshield. The contact was unable to drive and utilize the flat panel display. The large flat panel display angle was in an awkward position to use. The screen contrast and readability were poor. The contact was concerned about the random software updates. Additionally, the touch screen display was difficult to maneuver due to the lack of buttons or knobs. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was unknown.
- Madison, FL, USA
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- Madison, FL, USA