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TSB Document:

Affected Component: UNKNOWN OR OTHER

Summary
Some 2022 Expedition/Navigator equipped with SYNC Gen4 may experience SiriusXM® 360L missing one or more of the following features: Channel 700 and above are not accessible, On Demand tab in the SiriusXM® Browse menu is displayed but grayed out/disabled/not functional, SiriusXM® with 360L toggle switch is not displayed in the Connected Vehicle Features menu. This may be due to the gateway module (GWM) configuration. To correct the condition, perform the GWM-Gateway Module A (GWM) Configuration application using Ford Diagnosis and Repair System (FDRS).

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Date Published
OCT 13, 2022
NHTSA TSB #
10224333
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