We started to notice some body issues -rear side fenders popping out, the front grill popping out, , the inside screen would go blank, fuel tank lid pops open. As if this was not enough - we then encountered more issues - sunroof was falling on our heads, the step up railing is falling apart....WAIT- there's more - paint coming off the hood...And to top it all off - there is a cracking noise thru the inside. We cannot control the noise. We lose all function and use of controls (radio, climate, etc.).

- Lincoln University, PA, USA

Upon starting vehicle, loud pop sound and then excruciatingly painful white noise throughout the sound system. No controls will work to turn audio down. Upon shutting vehicle off, painful white noise continued for another 10sec or more. Waited a few minutes tried again, same thing happened with sound. Unable to drive vehicle with sound this loud. Tried 5x to shut off vehicle and restart, white noise continued. Hours later, ears are still ringing the noise was so loud. No controls on the touch screen would work and even shutting off car, disconnecting all phones excruciating white noise continues.

- Davidsonville, MD, USA

On [XXX] the front section of the panoramic moonroof shattered after opening the drivers side passenger door and drivers door, the children were climbing into the backseat and I proceeded to open the drivers door after opening their door and the glass shattered. Thankfully nobody was injured. The car was towed to the Ford dealership and they after inspection found no reason for the malfunction. I have asked them today to reach out to Ford Customer Assistance as the estimated repair is $4,000. It was not reported to police or insurance at this time. There were no warning signs, nothing has fallen on the roof to my knowledge and the vehicle has 19,600 miles. The car is stored in a driveway safe of any falling debris or ice and we live in Michigan. Thank you. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6

- Grand Blanc, MI, USA

My speakers / sound system made a loud sound and minutes later my speakers were explosively loud. I couldn-??t get the noise to stop. It was a static / gunfire at the highest volume. I turned my car in and off and couldn-??t get it to turn off. It blew my ear drums out. Ultimately had to pull the amplifier fuse to get it to turn off. We have not had it inspected yet. We are taking it to the dealership tomorrow although I have heard of many issues of other owners having the same speaker problem. The only thing that happened before this incident. I thought it sounded like something fell inside my door or dash. I was in park when that happened and had just gotten into my car. Not five minutes later, the speakers blared. Thank god my kids were not in the car this time but I have an infant and he is in my car daily. I couldn-??t focus on driving. I almost crashed my car. I had to pull over on a dangerous road just to get away from the sound

- Woodland, CA, USA

The audio system of my Expedition has twice made max volume level popping sounds in the dash. It sounded as if fireworks were going off in my car. I turned my car off both times. One time it stopped when turning the car off, the other time I turned the car off and opened and closed the doors multiple times as that usually kills the power to the vehicle bit it continued loudly popping. The popping could be heard from outside of the vehicle it was so loud. It did this for about 15 minutes before we finally got it to stop. I have this on video amd would be happy to send it but it will not let me download it.

- Enid, OK, USA

I had my three young children in the car and was driving a brand new 2022 Ford Expedition when I heard a loud sound and my sunroof completely shattered, causing shards of glass to fall on me and my 3 children, as well as almost causing me to get into an accident due to the shock of the incident.

- Washington, MI, USA

The rear glass busted after being inside the carport. Shattered. You could hear the glass sizzling when I found it. I have images of this. My concern is what this would have happened had my kids been in the car and the vehicle in motion.

- Phil Campbell, AL, USA

Loud booming sound followed by loud crackling coming from speakers. Thought I was in an accident and slammed on the brakes. No one was behind me, but if there was, the person may not have been able to stop. Happened yesterday 10/2/2022 at Huber farms in Indiana at slow speed. Also happened on 9/12/2022 when stopped. Went to Bloomington Indiana community ford while it was still crackling. A service department staff came and did something and the crackling finally stopped. They could not diagnose the problem and returned the car to me on 9/15/2022.

- Bloomington, IN, USA

While I was driving 65mph on the interstate with my three children in car seats in the middle row we heard a loud explosion and the front panel of the panoramic sunroof glass covered the inside of my vehicle, all of myself and my three toddlers. It was a nice sunny day. No trees or cars were around us. Shards of glass were in all of our hair, car seats, stroller and everywhere else in the car.

- Saint Albans , VT, USA