This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2022 Ford Expedition. The contact stated that while her husband was driving at an undisclosed speed and trying to activate the cruise control, the vehicle inadvertently lost motive power. The driver was able to pull over the side of the road, but the vehicle failed to restart. There was no warning light illuminated. The contact stated that roadside assistance arrived, and it was difficult getting the vehicle onto the tow truck. The vehicle was towed to the dealer, who diagnosed a failure with the fuel pump module and determined that the battery needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 7,250.
- Peachtree City, GA, USA
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- Peachtree City, GA, USA